Managing Director, Technical Account Lead – Utilities (Transmission and Distribution))

Are you ready to make an impact? Position Overview:   West Monroe is seeking a senior, technically grounded Managing Director to serve as the  Technical Account Lead for a large CA IOU , working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships.   This role is purpose-built for a leader who operates at the  intersection of client intimacy, technical credibility, and commercial growth .  You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe.   You will act as the  technical “tip of the spear” —engaging credibly with utility’s technology and grid leadership, pressure-testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm.     Success in this role requires the ability to  connect dots faster than the client , shape solutions before they are fully defined, and convert technical insight into  measurable revenue growth and long-term partnership value .   Key Responsibilities:   Utility Account Technical Leadership   Serve as the  primary technical advisor  and  thought partner  to utility account across IT, OT, and grid modernization domains   Develop a  deep, first-hand understanding  of the utility’s technology landscape, constraints, and strategic priorities   Engage directly with utility’s stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with  high technical credibility   Deconstruct client challenges into root causes, risks, and  technical and operational implications   Proactively identify white space opportunities by anticipating needs across utility’s T&D and enterprise technology ecosystem   Opportunity Shaping & Solution Orchestration   Translate client problems into  well-defined, actionable opportunities  aligned to West Monroe capabilities   Act as  the bridge  between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time   Shape  and  co-develop solutions  that are technically sound, commercially viable, and differentiated   Lead or support proposal development, solutioning, and deal strategy for complex engagements   Ensure continuity from  problem identification  ->  solution shaping  ->  deal closure  ->  delivery alignment   Commercial Ownership & Growth   Own  and  deliver against revenue targets  specific to the utility account   Partner with the Account Lead to define and execute a  multi-year account growth  strategy   Expand West Monroe’s footprint into new buying centers through  technical credibility and insight-led selling   Drive pipeline development through  proactive client engagement  and  opportunity identification   Preferred Technical Domain Focus Areas   Grid & OT Systems:  ADMS, EMS, DERMS, SCADA, outage management, grid-edge integration   Enterprise Platforms:  SAP/Oracle (ERP, EAM), asset management, work management systems   Data, Cloud & AI:  Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence   Grid Modernization:  DER integration, electrification, reliability and resilience programs   IT/OT Convergence:  Architecture, cybersecurity, data integration, and operational alignment   Qualifications:   15+ years of experience in utility technology, consulting, or related leadership roles   Deep, hands-on understanding of electric utility IT and OT environments (T&D focus)   Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders   Proven track record of originating, shaping, and closing complex deals ($5M+)   Experience working within or closely with large IOUs (preferably PG&E or similar-scale utilities)   Strong commercial acumen with the ability to translate technical challenges into revenue opportunities   Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions   Executive presence with a bias toward action and ownership   Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred. This role requires the ability to travel, as  required  based on client and organizational demands. Additionally, it requires the ability to be in-person at least three days a week.   Why West Monroe   At West Monroe, you’ll play a defining role in shaping one of our most strategic utility relationships.  This role offers the opportunity to operate at the center of grid modernization, digital transformation, and AI, while directly influencing account growth, client outcomes, and the evolution of our Utilities practice.   Ready to get started? Join our team and make an impact   To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.   Based on pay transparency guidelines, a reasonable expectation for the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here .  Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.​ Employees in proximity of our Seattle, Washington DC, Los Angeles, New York, and San Francisco offices will have a geographic premium applied to this salary scale.  Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimi