Medical Assistant

IHMS USA, Inc. provides medical services to some of the world’s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world. Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations. We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That’s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support. For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: www.ihmsusa.us . This position is contingent on contract award. The Medical Assistant supports on-site health services by performing assigned clinical and documentation functions within state-authorized scope, facility protocols, and the direction of licensed health care practitioners. The role supports patient arrival screening, routine point-of-care testing, vaccinations, daily health service request processing, electronic health record documentation, infection prevention, emergency response readiness, continuity-of-care documentation, and language-access and privacy requirements. The position must help the service provider meet contract requirements for timely, culturally competent, trauma-informed, and community-standard health care services. Key Responsibilities: Support initial medical screening within 12 hours of patient arrival, including collection and recording of health history and current health status as assigned.  Obtain and document height, weight, and a complete set of vital signs during intake screening and obtain blood sugar and pulse oximetry readings when indicated and authorized.  Support required screening activities during intake, including tuberculosis screening workflows, pregnancy screening workflows, and other infectious disease screening processes required by the facility.  Perform assigned routine on-site laboratory and point-of-care testing within authorized scope and facility protocol, including Clinical Laboratory Improvement Amendments-waived testing required at the facility.  Perform assigned point-of-care services that support contract-required health services, which may include urinalysis, blood glucose monitoring, pregnancy testing, rapid streptococcal testing, rapid influenza testing, rapid coronavirus disease 2019 testing, and other approved point-of-care tests within scope and competency.  Support preventive care activities, including immunization workflows and patient education and counseling support, as delegated and within scope.  Support routine electrocardiogram acquisition and other basic clinical support functions required for on-site health services, as assigned and within scope.  Solicit, receive, and help triage daily patient requests for health care in accordance with facility workflow, and ensure those requests are tracked through a written system of accountability and within the health record.  Document assigned care, screening, testing, and follow-up activities accurately and timely in the electronic health record and other required records.  Support continuity of care for patient transfers, releases, or removals by assisting with record handling, medication continuity workflows, and other assigned documentation processes.  Protect the confidentiality of patient information and comply with Health Insurance Portability and Accountability Act requirements, the Privacy Act, facility privacy requirements, and all information-security procedures.  Follow procedures to identify, document, and report unauthorized access or attempted access to sensitive information and escalate security incidents immediately in accordance with contract procedures.  Support infectious disease prevention, standard precautions, isolation, co-horting, and quarantine procedures as directed by licensed staff and current public health guidance.  Respond to health-related emergencies within training and scope, including cardiopulmonary resuscitation, automated external defibrillator use, emergency first aid, and obtaining emergency medical assistance.  Participate in emergency response, evacuation, fire, life-safety, and other required drills and training for medical staff.  Provide culturally competent, trauma-informed care and support effective communication with patients of varied languages, cultures, and communication needs.  Use professional in-person, telephonic, video, sign-language, or other approved language and accommodation resources when needed to support effective patient communication.  Perform other contract-aligned duties within authorized scope that are necessary to support on-site health services, patient safety, documentation integrity, and operational readiness.  Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.   This list is non-exhaust