Microsoft Copilot & AI Solutions Engineer

Job Description AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, Independent Film Company, Sundance TV and We TV; and film distribution labels Independent Film Company and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business. JOB SUMMARY   We are   seeking   a hands-on, technically strong   Microsoft Copilot & AI Solutions Engineer   to join our Enterprise Systems team. This role is focused on designing, building, and supporting AI-powered solutions across the Microsoft ecosystem, with an emphasis on   Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, SharePoint, Teams, and related integrations .   This position is ideal for someone who enjoys turning business ideas into working solutions. The right candidate can engage with stakeholders to understand a problem, quickly prototype a solution, refine it through testing and feedback, and help move it into production in a secure and supportable way. A key part of the role will be helping shape and deliver conversational AI, agent-based workflows, and intake/automation experiences that improve productivity and simplify how employees interact with enterprise services.   This role requires a self-starter who can   operate   independently, navigate ambiguity, and rapidly   iterate on   solutions in a fast-evolving AI landscape.   While this role will   participate   in AI governance and review discussions, it is   primarily a technical, delivery-focused role . We are looking for someone who can work effectively with Legal, Compliance, Cybersecurity, and Data Privacy teams, but whose strength is in building, integrating, troubleshooting, and operationalizing AI solutions. Familiarity with   Microsoft Purview and data protection concepts   is important to ensure AI solutions are implemented responsibly.   Success in this role means helping the organization adopt Microsoft AI capabilities in a practical, secure, and scalable way while delivering measurable business value.   KEY   RESPONSIBILITIES   AI   Solution Design & Delivery   Design, prototype, implement, and support AI-powered solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, and related Microsoft technologies   Design and implement Copilot Studio agents, including conversational flows, orchestration, and integration with enterprise data sources   Build conversational experiences, agents, and workflow automations that improve business processes and user productivity   Translate business problems and use cases into practical technical solutions, with a focus on usability, scalability, and supportability   Develop intake, routing, summarization, and knowledge-driven experiences that capture user needs and produce structured outputs for review or downstream processing   Configure and integrate AI solutions with platforms such as SharePoint, Teams, Microsoft 365,   Microsoft   Graph, ServiceNow, and other enterprise systems   Support proof-of-concepts, pilots, and production implementations, including setup, testing, troubleshooting, documentation, and operational handoff   Microsoft Platform Engineering & Integration   Build and support integrations using APIs, connectors, Power Automate, and Microsoft Graph   Work across Microsoft 365, SharePoint Online, Teams, Entra ID, Power Platform, and Azure services to deliver connected AI solutions   Contribute to solution design patterns, reusable components, and technical standards for Microsoft-based AI solutions   Help   establish   practical support and monitoring approaches for AI solutions in production   Troubleshoot issues related to authentication, permissions, data access, connectors, and AI workflow behavior   AI Governance, Security, and Responsible Use   Partner with Legal, Compliance, Cybersecurity, Data Privacy, and Enterprise Architecture teams to ensure AI solutions align with company policies and risk expectations   Incorporate   governance, guardrails, and data protection considerations into solution design, including   appropriate use   of Microsoft Purview, DLP, access controls, and information protection concepts   Evaluate proposed AI use cases for feasibility, platform fit, security considerations, and implementation approach   Help document solution designs, assumptions, risks, and recommended controls in a clear, business-friendly way   Support responsible AI practices by ensuring solutions are designed with transparency,   appropriate human   oversight, and secure handling of enterprise data   Enable ment & Adoption   Act as a technical advisor to business and IT stakeholders on what Microsoft AI capabilities can and cannot do   Help teams   identify   and prioritize high-value use cases for Copilot, agents, and workflow automation   Create documentation, knowledge articles, runbooks, and training materials to support adoption and operational readiness   Communicate technical concepts clearly to both technical and non-technical audiences   Stay current on Microsoft AI roadmap capabilities and evaluate how new features may be applied within the organization   REQUIRED   QUALIFICATIONS   Bachelor's degree or higher in Computer Science, Data Science, Statistics, or a related field   3+ years of experience designing, implementing, or supporting en