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Middle Market Regional Director

SouthState Bank, National Association · Texas

📍 Houston, TXvia workday
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As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work. SUMMARY/OBJECTIVES Functions as the sales team leader in addition to serving as a producing Middle Market Banker for a team in a specified geographic market.  Based on the fact that Middle Market as a vertical segment operates within a matrix-based, geographic organizational structure, the role requires a unique partnership with geography managers to help support optimal performance and close collaboration between the Commercial and Middle Market banking teams.  Therefore, a Middle Market Player Coach builds and maintains close working partnerships and tight linkages with all regional leadership within the responsible territory to include Group Banking Presidents, State, Divisional and Regional Presidents, in addition to Commercial Team leaders and Commercial Banking teams.  In the ‘Coach’ capacity, guides and motivates Middle Market Bankers to meet and exceed performance expectations for market growth, client retention and new business development. Conducts prospecting initiatives that both drive and contribute to the generation of new business.  In the ‘Player’ capacity, models the successful behaviors associated with developing and growing an individual client portfolio of new business through deep market connectivity, frequently calling activity and the utilization of a highly effective center of influence network.  In addition, manages an active loan, deposit and treasury portfolio by providing superior client service.  For new lending opportunities with existing or new prospects as either Player or Coach, thoughtfully analyzes financial information to evaluate the credit worthiness of loan requests.  Together with portfolio managers, compiles loan packages ensuring completeness and accuracy of information provided for both the team and individual relationship opportunities.  And to support overall relationship profitability, proactively works with the Bank’s product teams to cross-sell ancillary products and services based on client needs from applicable areas across the Bank.  Overall risk management leadership of the regional Middle Market portfolio is paramount, and the ‘Coach’ position will function from the basis that the client relationship manager is always the first line of defense to achieve the most effective and responsive risk management outcome.  Therefore, the role requires close collaboration with Middle Market credit leadership to actively manage the composition and profile for the segment, based on frequent communication and close engagement on deal flow, structuring and underwriting support and related analytics for both existing clients and new Bank prospects. Ultimate success in the Player Coach role is defined by both team and individual results in calling activity, proposal opportunities, revenue generation, risk management and risk mitigation, and the consistent ability to generate lasting, full-service relationships with South State.  An important attribute to the Player Coach alignment is for regional leadership within each market to have supreme confidence in the Middle Market team as an integral component of overall success; close coordination and communication with local market leadership at all times is of paramount importance. Finally, the role ensures that all relationships and loans are in compliance with State and Federal regulations, as well as with South State Bank Code of Business Conduct and Ethics and all other operating, policy, and compliance procedures as established. ESSENTIAL FUNCTIONS As Coach: Works with Regional leadership to create overall strategies for new business development goals in each market.  Actively works this plan with regular updates, meetings and communication with regional banking teams that can assist and support the execution of the strategy over the long term. Manages the overall performance of Middle Market Bankers within the team.  Provides routine coaching and feedback to develop solution driven strategies to motivate team and enhance banker results and success. Conducts regular one-on-one meetings with individual team members to ensure two-way communication is occurring and that a full understanding of processes, procedures, goals and expectations are realized. Utilizes professional expertise and unique market knowledge to identify profitable prospects, develop business and contribute to the growth of the market and team in a ‘rain making’ capacity; assist bankers closely with screening, structuring and underwriting new deal flow support for the team. Leads regular sales meetings where the outcome is both informative and accretive to the goals and performance of the group.  Seeks broad feedback on ways to improve the effectiveness of these meetings for the team. Creates a positive and collaborative work environment across the full team by modeling leadership behaviors that always reflect South State’s core values and guiding principles.  Participates in community activities and contributes to the growth of the local market while enhancing the visibility of the Bank and partnering with other regional banking teams (CML, CRE, PB, etc.) As Player: Conducts business development activities that help build and retain full banking relationships with operating companies that which meet the Middle Market profile and risk targets. Develop consultative relationships with prospects and clients in order to add value through the delivery of appropriate banking solutions at the time of need. Effectively partner with Group, Division, Regional and Market Presidents as well as Portfolio

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