Mobile Crisis Case Manager or Mental Health Professional (MHP) - Day Shift

Overview Join Our Mobile Rapid Response Crisis Team: Make a Difference Every Day! We are hiring case managers and mental health professionals (MHP) who will provide immediate, on-site support and intervention for individuals experiencing behavioral health crises. Stationed in an active-response mobile van, you will swiftly respond to urgent calls to attend to individuals in acute distress, conducting an assessment of the situation, employing intervention strategies, and directing the individuals and their families to the appropriate follow-up services for further treatment. This position demands a high level of collaboration with emergency responders, mental health professionals, and community resources to ensure a coordinated and effective response. Your ability to navigate high-stress environments with empathy, quick thinking, and expertise will be essential. Through your interventions, safety planning, and direct support, you'll play a key role in stabilizing crises and connecting individuals with the necessary resources to begin their recovery. We are seeking compassionate, adaptable, and resilient individuals who are prepared to face dynamic challenges and make a significant impact. If you are ready to serve your community by providing life-changing care to people in need, we want to hear from you! Explore this unique opportunity to make a difference—apply today and be a vital part of transforming lives! Open Schedules: Tuesday-Saturday from 8:00am-4:30pm (40 hours per week/full-time) Friday-Tuesday from 8:00am-4:30pm (40 hours per week/full-time) Thursday-Monday from 8:00am-4:30pm (40 hours per week/full-time)  Location: Each shift starts and stops at 16225 NE 87th Suite 160, Redmond, WA 98052, with mobile response into the community by company van.  Accepting applications until August 3. Responsibilities GENERAL SUMMARY  The Mobile Crisis Mental Health Professional (MHP) and case managers provide immediate behavioral health support and intervention to individuals in crisis situations within the community. As part of a mobile crisis team, you will assess behavioral health needs, provide crisis intervention, and facilitate access to further care and support. This role requires strong clinical skills, empathy, and the ability to work collaboratively with various stakeholders in high-stress environments.  ESSENTIAL DUTIES & RESPONSIBILITIES  Crisis Assessment and Intervention:  Respond to crisis situations promptly, conducting comprehensive assessments to determine the individual's needs and risk factors.  Crisis Stabilization:  Provide immediate therapeutic support to stabilize individuals in crisis, employing evidence-based crisis intervention techniques.  Safety Planning:  Develop and implement safety plans for clients, including immediate interventions and referrals for follow-up support services.  Collaboration:  Work closely with law enforcement, emergency medical services, and other community resources to coordinate effective responses to crises.  Documentation:  Maintain accurate and confidential records of all assessments, interventions, and follow-up plans in accordance with HIPAA regulations and organizational policies.  Community Resource Liaison:  Facilitate referrals to appropriate health care behavioral health and social service agencies to ensure ongoing support for client's post-crisis.  Education and Outreach:  Participate in community outreach programs aimed at raising awareness of behavioral health issues and available resources.  Training and Supervision:  Provide training and mentorship to interns, volunteers, or new staff in crisis intervention techniques and protocols as needed.  Diversity, Equity, Justice, Inclusion:  Relate to others professionally, respecting individual and cultural differences. Understand how cultural background might impact crisis intervention and treatment.  SUPERVISORY RESPONSIBILITIES  None  Qualifications Education & Experience For Case Managers: Education:  Bachelor’s degree in Social Work, Psychology, Counseling, or a related field (Master’s degree preferred). Experience:  Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services. For MHPs: Education:  Master's degree in Social Work, Psychology, Counseling, or a related field required. Experience:  Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services. Clinical Experience: Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care. Knowledge, Skills, & Abilities Flexibility and willingness to work varied hours, including evenings and weekends, to oversee crisis response operations. Skills and experience in working with a wide range of behavioral health disorders. Ability to present problems and communicate effectively with collateral organizations working with the individual and/or the family. Excellent communication and interpersonal skills, with the ability to remain calm in high-stress situations. Early intervention and prevention, as well as evidence-based effective treatment. Strong ability to work independently and as part of a team, demonstrating effective problem-solving skills. Certifications & Licensure Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire. Must have a Washington State driver's license and insurable driving record. Must pass a criminal background check. MHP: Must have an active MHP-qualifying credential with DOH (i.e. LICSW, LMHC, LMFT, or an associate-level version of these credentials Physical Demands Regular attendance is an essential function of this position.   Work primarily in community settings and homes, sometimes in high-stress or unstable environments