Night Auditor - Spartanburg Marriott

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.   Night Auditor covers the overnight shift and closes all reporting functions for the day. This person serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all guests that is consistent and continually in accordance to the Management Company of Mainsail Lodging & Development. What you have    High School diploma or higher  Previous hospitality experience preferred  Excellent customer service skills  Excellent communication skills, both verbal and written  Ability to use technology e.g. tablets, iPads    What you’ll do    Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift  Produce accurate and timely reports and correctly handle all cash transactions  Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions, and final reports to accounting and profit centers  Follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts  Balance and audit room revenue, food and beverage revenue, cashiers’ reports, and guest and house accounts for accuracy; assisting the preparation of all reports relevant to daily revenues  Transmit credit card batches  Complete and transmit daily management and accounting reports and supporting documents  Act as hotel system liaison during night hours  Perform all Guest Service Representative functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of messages  Provide warm, friendly hospitality to guests  Accurate cash handling   Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS   Physical Demand Ability to stand for extended periods of time  Ability to bend  Ability to lift, pull 40 lbs  Ability to communicate clearly  Corrected vision to normal range  Ability to work long hours as needed  Mental Demands    Make sound judgments quickly  Work on multiple tasks, making appropriate progress towards deadlines  Able to work independently, take direction, and provide direction to others  Manage differing personalities within the office, the hotel and the community  Maintain the highest degree of confidentiality  Ability to work effectively in stressful, high pressure situations  Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary  #Spartanburg Marriott Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.