Operation Manager Trainee

Job Seekers can review the Job Applicant Privacy Policy by clicking  here . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE    At Ryder, our most important competitive advantage is our people.   CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!  Now hiring individuals that are interested in working in the transportation industry. This job is an opportunity to learn how to manage a heavy-duty truck repair shop while being paid to train! Shop Location: Houston, TX Shift/Schedule: 1st shift - Monday - Friday, 8:00am - 4:30pm Salary – Paid Weekly Bachelor’s Degree Required Prefer those with mechanic experience The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company. In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer:   Comprehensive training and the ability to continue your professional development   Regional and local Ryder resources to help guide and support   The stability and peace of mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.   12 weeks of paid maternity leave.   Additional day of Paid Time Off (PTO) for Military Veterans.   Here is from people that work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place.  Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!  You thought that was it? Take a look at a few of these: Ryder's most recently been named " Top Company for Women to Work for in Transportation " by Women in Trucking, one of Fortune Magazine ’s “ World’s Most Admired Companies ”, & one of “ Reader's Choice Excellence Awards ” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their " Supplier Environmental Excellence Award " Here is from people that work here! https://www.youtube.com/watch?v=usBbl6L1V6E This is Ryder: https://www.youtube.com/watch?v=b24PFgxvVS0 Essential Functions Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. Coordinate with the rental department to ensure maximum utilization without compromising lease customers. Partner with Sales staff on customer calls for new business and increased customer satisfaction. Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead. Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. . Additional Responsibilities Relocation within the business unit at the conclusion of the training program is required. Performs other duties as assigned. Skills and Abilities Detail oriented with excellent follow-up practices. Strong verbal and written communication skills. Instills commitment to organizational goals. Capable of multi-tasking, highly organized, with excellent time management skills. Able to prioritize work. Flexibility to operate and self-driven to excel in a fast-paced environment. Strong mechanical skills. Effective interpersonal skills. Excellent influencing skills. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Ability to work independently and as a member of a team. Strong PC knowledge/skills to include spreadsheet and word processing software packages advanced required. Basic understanding of Business Finance, controls and metrics beginner required. Qualifications Bachelor's degree required. One (1) year or more customer service with issues resolution experience preferred. DOT Regulated No #LI-post   #INDexempt   #FB #LI-JJ Job Category Operations and Support Our Culture & Commitment : At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ran