Operational Resilience Engineer

Job Description: Building trusted markets — powered by our people     At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.    We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.    To support strong partnership and team connection, this role follows a four day in office work model.   Location Overview   Cboe Global Markets operates a key office in the Overland Park Xchange ( OPx ), located in Overland Park, Kansas, a bustling suburb of Kansas City. The   OPx   business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees   The   OPx   site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.   Role Overview The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents — it focuses on independent delivery of end-to-end engineering solutions that make Cboe's operational environment faster, smarter, and more resilient. The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that reduces manual toil and improves operational metrics across Technology and Operations. Core responsibilities include: Building end-to-end automations that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making Automating change management processes including risk scoring and compliance evidence collection Creating policy validation pipelines and maintaining operational documentation and procedures Delivering self-service tooling that empowers Technology and Operations staff to act independently Driving continuous improvement in operational metrics through instrumentation and observability A successful Operational Resilience Engineer brings knowledge in one or more critical operational risk control processes — such as incident management, BCP/DR, change management, capacity planning, or asset management — combined with strong engineering capabilities including APIs, cloud automation, CI/CD, event-driven architecture, workflow orchestration, and observability tooling. Typical deliverables include automated DR evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks. This role requires strong communication, collaboration, and critical thinking skills, with the ability to operate independently and deliver complete solutions in a fast-paced, multi-faceted technical environment. The ideal candidate has   A successful Operational Resilience Engineer will d emonstrate excellent written and verbal communications skills including demonstrated ability to write in explanatory and procedural styles for multiple audiences, ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints, strong troubleshooting and problem-solving skills, and ability to work well under pressure. Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience. Minimum Education Requirement: Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline. You'll really stand out if you have: Experience with Atlassian Suite products Experience responding to and/or documenting technical incidents Experience developing AI-assisted workflows Demonstrated leadership experience, especially in a technical setting Benefits and Perks   of working for Cboe Global Markets   We value the total wellbeing of our people – including health, financial,   personal   and social wellness. We believe standard benefits like health insurance and fair pay are   a given   at   any organization. Still, you should know we offer:     Fair and competitive salary and incentive compensation packages with an upside for overachievement    Generous paid time off, including vacation, personal days, sick   days   and annual community service days      Health, dental and vision benefits, including access to telemedicine and mental health services    2:1 401(k) match, up to 8% match   immediately   upon hire    Discounted Employee Stock Purchase Plan     Tax Savings Accounts for health,   dependent   and transportation    Employee referral bonus program     Volunteer opportunities to help you give back