Parking Services Representative

Job Posting Title: Parking Services Representative ---- Hiring Department: Parking and Transportation Services ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS , please visit: https://parking.utexas.edu/about Your skills will make a difference.   You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:  Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)  Voluntary Vision, Dental, Life, and Disability insurance options  Generous paid vacation, sick time, and holidays  Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds  Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)  Flexible spending account options for medical and childcare expenses  Robust free training access through LinkedIn Learning plus professional conference opportunities  Tuition assistance  Expansive employee discount program including athletic tickets  Free access to UT Austin's libraries and museums with staff ID card  Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card  For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards .  Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.  Purpose Responsible for assistance in the non-routine receipt, disbursement, and accountability of University funds, and for answering complex questions concerning policies and procedures of the University. Responsibilities Completes various departmental and university forms and reports. Sells permits and other parking related items to customers. Accepts and posts payments for parking related items and services. Checks permits to verify authorization and assists in identification of stolen or altered permits. Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes. Drives UT vehicle to perform various job duties. May work in various locations across campus and must be proficient in garage, event, and surface operations. Must have strong verbal and written communication skills. Operate multiple departmental software systems and common office machines. Performs various parking related tasks. Performs daily, weekly, monthly, annual audits of permits and access cards. Compiles periodic reports. Performs related duties as assigned. General supervision over students and new cashiers. Receives cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance. Maintains a cash drawer bank. Balances cash drawer and prepares cash out reports daily. Provides continuous, exemplary customer service. Required Qualifications High school graduation or GED. Four (4) years experience as a cashier in a large-scale operation. Four (4) years experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions. Experience using a personal computer, and with clerical functions. Experience participating as a team member, providing excellent customer service. Experience completing reports, maintaining database records and maintaining files. Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. Must have professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance. Relevant education and experience may be substituted as appropriate. Preferred Qualifications The above experience gained in a University department or large-scale parking environment. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range $41,600 + 15% shift differential, paid overtime Working Conditions Generally standard office conditions Uniforms and/or personal protection equipment (furnished) May work in all weather conditions May work in extreme temperatures May work around electrical and mechanical hazards Repetitive use of a keyboard at a workstation Use of manual dexterity Climbing of stairs Driving a vehicle or cart Lifting and moving Work Shift Saturday - Wednesday Overnight, 12:00AM - 8:30AM Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important   for applicants who are NOT current university