Parts Advisor

Dealership: L0365 West Knoxville Chrysler Dodge Jeep Ram West Knoxville CDJR If you have the drive to perform, exceed and excel… then we want you to -  join our team focused on earning customers for life! There’s no better time to join us on the road to success! We are one of over 300 Lithia Motors dealerships nationwide.  Come be a part of the Automotive Industry future with the Lithia Motors family, a publicly traded (NYSE:LAD) Fortune 200 Company on the fast track. GROWTH = OPPORTUNITY Responsibilities As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service. Answer telephone and greet customers & vendors in a friendly and professional manner. Maintain clean and professional appearance of counter, work area, and stockroom. Interact with the Service Team to coordinate parts for vehicle repair and service. Order parts from suppliers based on Service Department and customer requests. Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed. Takes inventory, maintain records of goods received and keeps perpetual inventory controls. Receive payment or obtain credit authorization. Process core returns, parts warranties and parts returns as necessary. ​ Qualifications Previous parts advisor experience, preferred Understand basic automotive components and systems Automotive dealership service experience is a plus Any automotive certifications is a plus Acceptable driving record and a valid driver's license in your state of residence ​