Patient Care Coordinator

Patient Care Coordinator Hourly Rate is $14/hour during probationary period, then $15/hour Four days/week: M-Th, 28 hours (9:00-4:00) Work days will rotate between Albany, Cordele, and Americus Are you detail-oriented and seeking to make a positive impact in a professional office environment? At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience. Highlights Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process. Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office. Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results. Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals. Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients. HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts). Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits. Welcoming Environment: Maintain a clean and inviting office and work environment. Qualifications Education: High School diploma or equivalent is required. Experience: 2 years of office experience is preferred. Customer Service: 2 years of customer service experience is preferred. Technical Skills: Proficiency in MS Office is required. Benefits Retirement Plan Hearing Aid Benefit