Patient Care Coordinator

Patient Care Coordinator - Big Spring, Texas   Salary: Negotiable based on experience   Benefits: Health insurance, 401(k), and more   Are you detail-oriented and seeking to make a positive impact in a professional office environment?   At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.   Highlights   Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.   Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.   Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.   Marketing & Community Engagement: Collaborate with   the HCP   to develop local marketing and sales activities, aiming to build community relationships and generate referrals.   Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.   HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).   Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.   Welcoming Environment: Maintain a clean and inviting office and work environment.   Qualifications   Education: High School diploma or equivalent is required.   Experience: 2 years of office experience is preferred.   Customer Service: 2 years of customer service experience is preferred.   Technical Skills: Proficiency in MS Office is required.   We are an Equal Opportunity Employer.   #LI-Beltone