Patient Registration Representative

Patient   Registration   Representative     On-Site :   Intermountain Health Saratoga Springs Emergency Services   Schedule:   Sunday,   Monday &   Wednesday:   6 :00 AM – 6: 3 0 PM   Are you passionate about  helping people during critical moments  while building a career in  healthcare customer service ? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health   systems   and medical groups.     At R1,   you ’ ll   be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.   As a  Patient   Registration   Representative,   you will be the  first point of contact for patients , ensuring they receive  fast, compassionate, and  accurate  access to care .    This is more than registration —  it’s  a  frontline healthcare customer service role  where you directly  impact  patient experience, hospital operations, and revenue cycle success.   What  You’ll  Do:     Provide  exceptional customer service  and   assist   patients and families with the check-in process working across   multiple computer systems   to register patients efficiently   Answer phones and gather   accurate   patient information   quickly   in a   fast-paced environment    Support  timely  access to care  by minimizing delays in registration and answer questions with confidence, clarity, and compassion   Build trust   with patients during moments when they may be ill, anxious, confused, or overwhelmed   Navigate diverse   insurance plans and coverage details, enter demographics and medical data, collect  co-pays  and provide cost estimates when applicable    Collaborate  with nurses, physicians, and care teams to ensure smooth patient flow    No healthcare background? No problem.   We’ll   train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.   What  We’re  Looking For:     Exceptional  customer service experience,  communication  and interpersonal skills     Strong composure and professionalism in a  fast-paced environment     Ability to  multitask and prioritize quickly with  high attention to detail    Comfortable with shifting priorities based on patient needs    Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not   required )   High School Diploma or GED   Ability to pass background check, drug test, and meet vaccination requirements    What  You’ll  Gain:     Experience in  healthcare administration & patient access     Exposure to  revenue cycle, insurance processes, and hospital operations     Opportunity for growth within R1    A team environment focused on  innovation, collaboration, and patient experience     Meaningful work supporting patients during urgent and emotional moments     Why   You’ll   Love This Job:   Make a Real Difference :   Patients lean on you for support and reassurance.   You’ll   be more than a data collector -   you’ll   be a calm, helpful presence during stressful times.   Learn Healthcare from the Ground Up : From insurance basics to hospital workflows,   you’ll   gain valuable knowledge and skills that open the door to long-term career growth.   Fast-Paced, Never Boring :   You’ll   move between systems, phone calls, and   in ‑ person   interactions - balancing accuracy with compassion, working alongside clinicians and emergency staff.   Supportive Team Environment :   We’re   invested in your professional journey.   You’ll   be surrounded by teammates who have your back and leaders who want to see you succeed.   R1 is the one company that combines the deep   expertise   of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.   Your Healthcare Career Starts Here   If   you’re   a compassionate communicator, a quick learner, and someone who   thrives   in a dynamic environment,   we’d   love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. For this US-based position, the base pay range is $16.00 - $21.10 per   hour .   Individual pay is   determined   by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and   it’s   up to us to use our shared   expertise   to find   new solutions   that can keep up. On our growing team   you’ll   find the opportunity to constantly learn, collaborate across   groups   and explore new paths for your career.   Our associates are given the chance to contribute, think   boldly   and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a   competitive benefits package.   R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment   opportunity . The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company   is dedicated to providing   a workplace free from harassment based on any of the foregoing protected categories.   If y