Patient Transport Dispatcher-Casual Evenings

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? **This is a casual (non-benefited) position located at Catherine Gratz Griffin Lake Forest Hospital. This role does not have guaranteed hours and is to help support staffing coverage for PTO, sick call ins and other scheduling needs for the department. ** The Patient Transport Dispatcher reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. RESPONSIBILITIES Monitors and assigns patient transport according to request through the use of Epic. Sets priorities of patients transported according to predetermined departmental policy. Informs ancillary area/nursing units of any delay in service. Verifies information on request for accuracy prior to distribution to patient transporter. Schedules breaks and lunch for patient transporters according to patient volumes. Immediately reports to Manager any problems with patient transporters or undue delays in transporting patients. Upon request, coordinates area function in absence of Resource Coordinator. Other duties as assigned. Required : High School diploma or acceptable equivalent. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.  Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits  section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position):  Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.