Payroll Specialist

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are seeking an experienced Payroll Specialist to manage end-to-end payroll processing for employees across the United States and Canada using ADP Workforce Now (WFN) . The ideal candidate has strong knowledge of multi-state U.S. payroll, Canadian payroll regulations and tax compliance, along with exceptional attention to detail and customer service skills. Key Responsibilities Process bi-weekly payroll for U.S. and Canadian employees using ADP Workforce Now (WFN) Ensure accurate calculation of wages, overtime, bonuses, commissions, deductions, and taxes Maintain employee payroll records, including new hires, terminations, promotions, salary changes, and benefit deductions Process payroll adjustments, retroactive pay, garnishments, and off-cycle payrolls as needed Reconcile payroll reports and general ledger entries Ensure compliance with federal, state/provincial, and local payroll tax regulations in the U.S. and Canada Coordinate tax filings with ADP Support year-end activities, including W-2s, T4s, and other required tax reporting Respond promptly to employee payroll inquiries and resolve discrepancies Partner with HR and Finance to ensure payroll data accuracy Assist with payroll audits and provide supporting documentation Maintain confidentiality of employee information and payroll records Identify opportunities to improve payroll processes and system efficiencies Required Qualifications 3–5+ years of payroll processing experience Hands-on experience with ADP Workforce Now (WFN) is required Experience processing payroll for both U.S. and Canadian employees Strong knowledge of: Multi-state U.S. payroll laws Canadian payroll legislation Payroll taxes and compliance requirements Garnishments and wage deductions Experience reconciling payroll reports and working with general ledger accounts Proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, formulas) Excellent analytical, organizational, and problem-solving skills Strong communication Ability to handle confidential information with discretion Preferred Qualifications Certified Payroll Professional (CPP) designation preferred PCP or CPM certification through the National Payroll Institute (Canada) is a plus Experience supporting payroll for 300+ employees across multiple entities or locations Experience with HRIS, timekeeping, and benefits administration Knowledge of SOX controls and payroll audit processes Key Competencies Accuracy and attention to detail Time management and ability to meet strict deadlines Strong organizational skills Critical thinking and problem solving Customer-focused mindset Ability to work independently and collaboratively Success Measures The successful candidate will: Deliver accurate, on-time payroll every pay period Maintain compliance with all U.S. and Canadian payroll regulations Minimize payroll errors and adjustments Provide excellent support to employees and internal stakeholders Continuously improve payroll processes and reporting efficiency Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the  Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What’s it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticip