PMO Processes & Tools Specialist

Overview Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Inclusion, and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The PMO Processes & Tools Specialist will support the execution and operational effectiveness of the Project Management Office (PMO) by enabling standardized project management practices, ensuring compliance with the Secure Software Development Lifecycle (SSDLC), and driving consistency across tools, processes, and reporting. This role partners closely with Project Managers, Information Security, Engineering, and business stakeholders to embed governance, improve delivery quality, and provide actionable visibility into project performance. The PMO Processes & Tools Specialist will play a key role in maintaining PMO frameworks, administering project management tools, and supporting KPI tracking and reporting. This role ensures that projects not only follow established standards—but also align with security requirements and deliver measurable outcomes across the organization. This role requires strong attention to detail, coordination across multiple workstreams, and the ability to operate effectively in a fast-paced, structured PMO environment. Responsibilities Enable and reinforce standardized project management practices, templates, and governance processes across the PMO. Support compliance with the Secure Software Development Lifecycle (SSDLC) by partnering with Information Security and delivery teams to ensure required controls, checkpoints, and documentation are embedded in project execution. Administer and maintain PMO tools and platforms (e.g., project portfolio management, work tracking, reporting tools), including user access, configuration, optimization, and vendor management. Manage the evaluation, selection, and onboarding of new project and portfolio management tools, aligning with organizational needs and PMO standards. Facilitate consistent project intake, tracking, and status reporting processes to ensure data integrity and transparency. Collect, analyze, and maintain PMO Key Performance Indicators (KPIs) to track delivery health, adoption of standards, and organizational performance. Develop and maintain dashboards and reports that provide clear visibility into project status, risks, dependencies, and outcomes. Support audit and compliance activities by ensuring projects adhere to established governance and security requirements. Collaborate with Project Managers and stakeholders to identify process gaps, recommend improvements, and drive continuous enhancement of PMO capabilities. Provide guidance and support to project teams on PMO standards, tools, and reporting expectations. Assist with preparing executive-level communications, including status reports and performance insights. Maintain documentation of PMO processes, standards, and tool usage guidelines. Perform miscellaneous duties, as assigned. Behavioral Competencies Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Inclusion, and Excellence. Highly organized, with the ability to manage multiple priorities and maintain accuracy in reporting and documentation. Detail-oriented with a strong focus on data integrity and quality. Ability to collaborate effectively across technical, security, and business teams. Adaptability in a dynamic environment with evolving tools, processes, and priorities. Professional presence and the ability to engage with stakeholders at various levels of the organization. Self-motivated with the ability to work independently and as part of a team. Qualifications Strong verbal and written communication skills with the ability to present information clearly and concisely to diverse audiences. Demonstrated ability to follow structured processes while also identifying opportunities for improvement. Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Familiarity with PMO reporting, metrics, and tool administration. Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid) and governance frameworks. Understanding of Secure Software Development Lifecycle (SSDLC) concepts and compliance requirements preferred. Strong proficiency in reporting and visualization tools (e.g., Power BI, Excel, or equivalent). Ability to manage tools, systems, and data to support PMO functions. Strong documentation and process management skills. Education and Work Experience Bachelor’s degree in Business, Information Systems, Project Management, or related field, preferred. Will consider candidates with a high school diploma or equivalent, and at least six (6) years of experience supporting project delivery, PMO operations, or coordination roles