Program and Process Specialist - Strategic Marketing

Who We Are: It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.  QTS is Powered by People . People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. Who You Are: The Program and Process Specialist of Strategic Marketing plays a central role in enabling the execution, coordination, and operational effectiveness of Strategic Marketing Solutions (SMS). While supporting high-impact deal pursuits and marketing storytelling, this role is equally responsible for ensuring projects, priorities, programs, and cross-functional initiatives are organized, tracked, and delivered with clarity and consistency. This individual operates as a  program coordinator and connective layer —aligning Sales Marketing, Land to Launch marketing, Content Marketing, and Brand Marketing & Communications (BM&C) to ensure the QTS story is executed with precision, speed, and consistency across the business. What You Will Do: ​ Program & Project Coordination Coordinate, manage, and help ensure execution of projects across Sales Marketing, Land to Launch marketing, and Content marketing teams Serve as a central point of coordination for SMS initiatives—tracking timelines, deliverables, owners, and dependencies Support end-to-end project lifecycle management (intake → prioritization → execution → delivery → reporting) Help establish and maintain standardized workflows, processes, and systems across SMS (e.g., Monday.com, trackers, intake forms) Proactively identify risks, gaps, or bottlenecks and escalate appropriately Deal Pursuit Tracking & Sales Marketing Support Maintain and update deal pursuit tracking systems, ensuring accuracy, completeness, and visibility across the team Support multiple active pursuits simultaneously through coordination of inputs, timelines, and deliverables Assist with preparation and coordination of pitch materials, presentations, and executive-level content Data, Reporting & Operational Insights Track and analyze team activity (e.g., deal pursuits, content production, project throughput) to provide visibility into performance and capacity Support SMS leadership with reporting, dashboards, and executive-level summaries Help maintain data consistency across tools, trackers, and knowledge bases Identify opportunities to improve efficiency, prioritization, and resource allocation through data ​ Cross-Functional Coordination & BM&C Liaison Serve as a key liaison between SMS and the broader Brand, Marketing & Communications organization Help coordinate integrated marketing efforts, ensuring SMS priorities align with broader campaigns, messaging, and initiatives Facilitate communication and alignment across Integrated Marketing, Communications, Creative, and Events teams Support execution of cross-functional initiatives that span marketing, development, sales, and community engagement Team & Leadership Enablement Support the VP of Brand & Marketing and SMS leadership with organizing initiatives, priorities, and strategic ideas Coordinate and manage team meetings, agendas, action items, and follow-ups Help structure and prepare materials for leadership discussions, offsites, and executive presentations Act as an operational “force multiplier” for leadership—turning ideas into actionable plans What You Will Need to be Successful: Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience 3+ years of experience in marketing, project coordination, program management, or a related role within a cross-functional business environment Demonstrated experience managing multiple projects simultaneously, including tracking timelines, deliverables, and stakeholders Experience supporting cross-functional teams (e.g., marketing, sales, development, operations) and coordinating inputs across groups Strong organizational and project management skills, with experience working in tools such as Excel, PowerPoint, and project management systems (e.g., Monday.com, Smartsheet, or similar) Ability to collect, organize, and maintain data sets, trackers, or reporting dashboards to support team operations and decision-making Strong written and verbal communication skills, with the ability to clearly synthesize information and coordinate across stakeholders Detail-oriented with a high standard for accuracy, organization, and follow-through across high-volume workstreams Ability to work in a fast-paced, evolving environment and adapt to shifting priorities and business needs Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with marketing, content, or collaboration tools preferred Nice to Have: Highly organized, detail-oriented, and process-driven Strong project management instincts (even if not formally titled PM) Comfortable managing ambiguity and coordinating across multiple teams Strong communication skills—able to operate across Sales, Development, and Marketing Analytical mindset with ability to translate activity into insights Bias toward action—moves work forward without needing perfect structur S