Program Manager 2, Inventory Visibility & Controls - HYBRID

Job Description Since 1901, Nordstrom has been committed to delivering exceptional customer experiences, with a relentless focus on exceeding expectations. As a leading fashion retailer in a digitally connected world, Nordstrom continues to invest in the capabilities that allow us to move faster,   operate   smarter, and serve customers across both physical and digital channels. Within this context, Inventory Operations plays a critical role in   optimizing   how we order, place, move, track, and exhaust inventory across the enterprise—acting as a bridge between Merchandising, Supply Chain, and Stores to deliver speed, accuracy, and financial integrity.   The   Inventory Visibility & Controls (IV&C)   team was established to strengthen   enterprise ‑ wide   inventory transparency, traceability, and controls—scaling data, analytics, and   AI ‑ powered   capabilities that enable proactive   decision ‑ making , prevent loss and unsellable inventory, and support foundational enterprise capabilities such as RFID and inventory lifecycle management.   We are hiring a   Program Manager   2   for Inventory Visibility & Controls within Inventory Operations. In this role, you will   support   the delivery of complex,   cross ‑ functional   programs that advance enterprise inventory visibility, traceability, and controls— helping translate   strategy into execution across business, product, data, and technology partners.   You will   help   coordinate   the work   required   to move IV&C from manual, reactive investigation to proactive,   system ‑ driven   controls—ensuring pro ject s are   well ‑ sequenced , risks are   identified   and escalated appropriate ly, and dependencies across teams are actively managed. As   automation ‑ first   and   AI ‑ enabled   capabilities scale, this role   supports ensuring   the right requirements,   documentation , and adoption plans are in   place   so new capabilities deliver real, sustained business impact.   This role is ideal for a program manager who   is developing their ability to navigate   ambiguity, operates at the intersection of operations, technology, and controls, and is motivated by   contributing to   durable enterprise capabilities that improve confidence in inventory and enable faster, better decisions at scale.   A day in the life…   Support the delivery of project s   that d rive   inventory visibility and control capabilities across the inventory lifecycle, from concept through launch and adoption , with increasing independence .   Develop and   maintain   program   roadmaps , breaking down large, ambiguous problem spaces into sequenced initiatives with clear scope, milestones, and success measures.   Coordinate   across business, product, engineering, data, finance, and operations partners—aligning priorities, surfacing dependencies,   tracking progress,   and   escalat ing decisions needed to   maintain   momentum.   Support   product and technology   partner s   to ensure new capabilities strengthen inventory controls, increase   enterprise ‑ wide   signals and visibility, and align physical, logical, and financial views of inventory.   Contribute to   program governance and execution discipline , including intake, prioritization, risk   identification , dependency tracking, and   executive ‑ level   status communication.   Partner closely with analytics and product teams   to ensure   automation ‑ first   and   AI ‑ enabled   capabilities are designed with clear requirements, operational readiness, and   human ‑ in ‑ the ‑ loop   controls where needed.   Identify   downstream impacts and   change ‑ management   needs , working with stakeholders to ensure new tools, processes, and insights are adopted and embedded into   day ‑ to ‑ day   workflows.   Navigate   ambiguity and escalate   trade ‑ offs   appropriately, supporting   decisions that balance speed, risk, and   long ‑ term   enterprise value.   Flex across initiatives as needed   to support IV&C priorities and enterprise commitments.   You own this if you have…   Bachelor’s degree   required ; MBA or relevant   Master’s   degree   a plus .   3+ years of experience in program management, product management, management consulting, strategy, finance, or operations, with experience   supporting   cross ‑ functional   teams.   Demonstrated success   supporting or   leading   c ross ‑ functional   programs   in ambiguous,   fast ‑ paced   environments.   Ability to build relationships and partner across multiple functions, with growing skill in aligning stakeholders   without direct authority.   Experience   contributing to   roadmap development, dependency   tracking , and delivery of measurable outcomes.   Comfort partnering with   product, engineering, analytics, and business teams   to deliver   technology ‑ enabled   capabilities.   Strong business acumen, with the ability to understand operational, financial, and risk considerations and incorporate them into program decisions.   Strong   written and   verba l communication skills, with   the   ability to   tailor communication to different audiences and   synthesize   information   into clear narratives and   recommendat ions.   Highly organized with strong judgment, able to balance competing priorities while   maintaining   delivery focus.   Experience with inventory, supply chain, merchandising, or operational domains is a plus.   Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.  Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $93,500.00 - $155,000.00 Annual   We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid