Project Manager (Business Analyst)

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary  We're looking for a Business Analyst (with previous product owner experience) to serve as the connective tissue between Medicare claims policy, the data and documents that encode it, and the engineering teams that build against it. You'll be the trusted owner of several HIPAA-driven artifacts that define how Medicare Part A and Part B claims are processed, and you'll be accountable for keeping them accurate, validated, and clearly communicated to both internal teams and external CMS stakeholders. This role sits at the intersection of subject matter expertise, data stewardship, and product communication. The right person is equal parts meticulous (you can own a complex spreadsheet and defend every cell) and collaborative (you can translate that detail into something a Product Manager, an engineer, or a CMS stakeholder can act on). What you'll do Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements. Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements. Identify discrepancies, edge cases, and ripple effects early Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way. Maintain the narrative around what changed, why, and what it affects Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully. Surface tradeoffs and risks so decisions get made with the full picture Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves Required skills Demonstrated subject matter expertise in CMS Medicare claims processing, with hands-on familiarity with Part A and/or Part B claims Experience as a Business Analyst, Product Owner, or in a closely related role on a federal program or in a regulated healthcare environment Strong, practical command of Excel for managing complex, structured data formulas, validation, change tracking, and keeping large workbooks organized and trustworthy A working understanding of HIPAA and the handling of PHI/PII, and a track record of treating sensitive data with appropriate care Excellent written and verbal communication skills, with the ability to translate detailed technical or policy content for different audiences—from engineers to senior CMS stakeholders Strong attention to detail paired with the judgment to know which details matter most Comfort working across functions and acting as a reliable point of coordination between product, engineering, and the client Ability to obtain and maintain a CMS Public Trust clearance Desired skills Direct experience working on CMS contracts or with Medicare Administrative Contractors (MACs) Familiarity with the Medicare Fee-for-Service (FFS) system Experience working within agile delivery teams and writing user stories or acceptance criteria Background in requirements management, data governance, or quality assurance in a compliance-driven setting Compensation $114,300 — $127,000 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage  — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage  — Nava provides disability, life, and accidental death insurance at no cost Time off  — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays  — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus