Project Manager - Strategic Support

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy. Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.  FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.    The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region. Family Health Centers of San Diego is looking for a Project Manager, Strategic Support who is responsible for the planning and execution of cross-functional organizational initiatives by developing project plans, timelines, dashboards, trackers, reports, and implementation tools. This role works closely with executive leadership, operations, clinical, administrative, technical, and support departments to coordinate deliverables, monitor progress, identify risks, and support successful project completion. Responsibilities: Project Planning and Execution Develops, maintains, and updates project plans, timelines, workplans, charters, trackers, risk logs, decision logs, and implementation schedules. Coordinates project activities across multiple departments, including operations, facilities, information technology, human resources, finance, compliance, clinical leadership, and executive administration. Supports project initiation, planning, execution, monitoring, and closeout using structured project management methodologies. Translates executive direction and project goals into clear tasks, milestones, owners, due dates, and deliverables. Tracks project dependencies, barriers, risks, decisions, and follow-up items to ensure timely completion. Monitors project progress and escalates risks, delays, and unresolved decisions to appropriate leadership. ​ Stakeholder Coordination Facilitates project meetings, workgroups, and cross-functional planning sessions. Prepares agendas, meeting minutes, action item logs, and follow-up summaries. Works with department leaders and subject matter experts to clarify scope, roles, responsibilities, assumptions, and operational requirements. Builds effective relationships with internal stakeholders to support accountability, communication, and project momentum. Assists with change management activities, including communication planning, implementation readiness, stakeholder education, and transition support. Reporting and Project Management Systems Builds and maintains project dashboards, reports, trackers, and templates using commercially available project management systems such as Smartsheet or similar platforms. Uses project management software to monitor timelines, task completion, dependencies, resource needs, and status updates. Produces concise executive-level project updates, including milestone progress, risks, barriers, decisions needed, and next steps. Maintains organized project documentation and ensures project materials are accurate, current, and accessible. Supports the development and standardization of project management tools, templates, workflows, and reporting structures. Operational and Strategic Support Supports strategic initiatives, new site planning, program launches, operational improvement efforts, construction or facility-related projects, regulatory readiness projects, and other enterprise priorities. Assists with defining project scope, success measures, operational impacts, staffing considerations, regulatory requirements, implementation steps, and sustainability plans. Applies process improvement, Lean, Agile, or other structured approaches where appropriate. Identifies opportunities to improve project workflows, communication, accountability, and execution across the organization. Perform other duties as assigned. Requirements: Bachelor’s degree from an accredited university program required in business administration, health care administration, public administration, project management, organizational leadership, or a related field. Active Project Management Professional certification required. Minimum of four years of progressively responsible project management experience required. Experience managing cross-functional projects involving multiple departments, stakeholders, timelines, and deliverables. Experience using commercially available project management solutions required, such as Smartsheet, Monday.com, Microsoft Project, Asana, Wrike, or comparable platforms. Experience developing project plans, dashboards, trackers, meeting materials, executive updates, and implementation tools. Health