QA for Testing

Job Title: QA for Testing Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Job Title: QA Automation Engineer - Robot Framework Location: Omaha, NE ( Onsite - 5 days a week) Job Description: We are seeking a detail-oriented and highly skilled Robot Framework QA Automation Engineer to help drive quality across complex, integrated systems. In this role, you will lead test planning, design, and execution across manual and automated testing efforts, while building scalable automation solutions that improve release confidence, speed, and product quality. You will work closely with cross-functional teams to identify risk, resolve defects, and continuously enhance testing practices in an Agile, quality-first environment. Responsibilities Design, plan, and execute comprehensive test strategies for complex systems and integrated applications. Perform   manual and automated functional, integration, regression, and end-to-end testing   to validate business and technical requirements. Develop, maintain, and enhance automation frameworks using   Robot Framework, as well as tools such as   Playwright, Selenium, JUnit, and TestNG. Create and execute   API tests   using tools such as   Postman, REST Assured, and SoapUI. Identify, document, track, and manage defects through resolution, including participation in   defect triage   and   root cause analysis. Partner with developers, product owners, business analysts, and other stakeholders to clarify requirements and ensure test coverage aligns to risk. Support   requirements analysis   and apply   risk-based testing   approaches to prioritize validation efforts. Integrate automated tests into   CI/CD pipelines   to improve test execution efficiency and release readiness. Contribute to   test data management, environment setup, and ongoing quality engineering best practices. Help improve QA processes, test coverage, framework reliability, and overall team effectiveness. Mentor team members and provide guidance on automation, test strategy, and quality best practices where needed. Support Agile and DevOps delivery models by embedding testing early and continuously throughout the SDLC. Qualifications Required 3 to 7 years of strong experience in   test planning, test design, and test execution   for complex systems. Hands-on experience in   manual and automated testing, including functional, integration, regression, and end-to-end testing. Proven expertise with   Robot Framework   and familiarity with modern automation tools such as   Playwright   and   Selenium. Experience using   JUnit   and   TestNG   for automation and test execution. Solid experience in   API testing   with   Postman, REST Assured, and SoapUI. Proficiency in one or more programming/scripting languages such as   Java, Python, and JavaScript. Good working knowledge of   SQL   for test data validation and backend verification. Experience with   version control tools   such as   Git and GitHub. Familiarity with   test management tools   including   Jira, Zephyr, and TestRail. Experience working with build and automation tools such as   Maven, Gradle, GitHub, and Jenkins. Understanding of   Agile and DevOps testing practices   and automated test integration within CI/CD pipelines. Exposure to   performance and load testing   tools such as   JMeter   or   LoadRunner   is preferred. Knowledge of   SDLC and STLC best practices. Understanding of testing approaches for   complex, integrated, or safety-critical systems   is preferred. Strong analytical and problem-solving skills with a proactive mindset. Clear written and verbal communication skills, including documentation and stakeholder collaboration. Demonstrated ability to work effectively with cross-functional teams. Leadership, mentoring, and continuous process improvement capabilities are highly valued. The base salary for this position is $62,000 to $ 65,540 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, co