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Radisson General Manager

Choicehotels · Tennessee

📍 Nashville TN - Radisson Hotel Nashvillevia workday
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Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ®  has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ®  to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ®  loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit  www.choicehotels.com .  The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The always beautiful  Radisson Hotel Nashville Airport  is looking for their next dynamic leader to lead this incredible team. The  General Manager  is responsible for the effective and efficient management of all aspects of the hotel, ensuring the highest standards of guest service, operational excellence, and financial performance. The General Manager will develop and direct business plan strategies to meet and exceed the expectations of owners, associates, and guests. Who Are We Looking For? Develops and implements business strategies for the hotel which are aligned with Choice Hotels and the hotel owner’s overall mission, vision, values and strategies  Monitors status regularly and adjusts strategies as appropriate  Ensures alignment of the hotel’s operations with owner and Choice Hotels objectives by serving as liaison for owner relations in conjunction with corporate  Develops the annual budget and capital budget in conjunction with the Controller and Vice President of Owned and Managed Operations and assists in obtaining owner’s approval  Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities  Strives to improve market penetration by adequately foreseeing the near future as well as long-term expectations on market development and maintain realistic yet ambitious targets  Achieves the hotel’s profit, customer service and revenue goals by directing the operation of the hotel  Maximizes revenue by developing and implementing a sales and marketing plan in conjunction with the Management Services Team  Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community  Works with the Executive Committee to continually improve hotel operations by evaluating guest services provided responding to opportunities within the market  Analyzes business results on a regular basis and takes actions to improve results as appropriate  Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis  Ensures that the hotel adheres to Choice Hotels standards of operations   Represents the management company in owner relations and maintains good working-relations and dialog with the hotel owners  Ensures the hotel adheres to all local, state and national employment, licensing, lodging, liquor, insurance, safety, contract and other laws and standards  Develops and implements strategies and practices which support employee engagement  Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals  Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel   Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force  Takes active role in recruitment and selection of qualified candidates  Communicates performance expectations and provides employees with on-going feedback  Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential  Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.  Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork   Requirements/Skills Minimum ten years senior hotel leadership experience required  Minimum three – five year previous General Manager experience in a full service environment required  Minimum two years upper upscale hotel experience required  Bachelors degree preferred  Proven leadership skills, results oriented  Able to resolve conflicts guests, supervisor and employee  Able to collaborate effectively with other hotel employees and managers to ensure teamwork  Able to create a diverse and supportive work environment  Strong time management skills  Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Contro

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