Regional Director ICF Operations

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.   Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.   As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.   With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.   Join our nationwide family and let us help you achieve your unique goals and dreams.   WE OFFER:  Work Environment: Onsite  Team Culture: Join an executive leadership team that drives growth, leading acquisitions, and shaping the future of Dungarvin. You'll have the autonomy to make strategic decisions, develop exceptional leaders, and create lasting impact across a rapidly expanding multi-state region.  Work Schedule: Typically Monday–Friday during standard business hours, with flexibility required to support operational priorities, executive meetings, acquisitions, and urgent business needs.  Travel Requirement: Approximately 60–75% travel, throughout Louisiana, Texas, New Mexico and Oklahoma. Frequent overnight travel is expected, with travel averaging 3 or 4 weeks per month.  Retirement Plan: 401 K plan with employer match after one year of service.  Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses.   Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave  Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long-term disability and life insurance.   Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program  Job Mobility: Dungarvins multi-state footprint allows internal job mobility nationwide.  Mileage Reimbursement: $0.50 cents per mile   As Dungarvin’s Regional Director, you will serve as a senior operational executive leading a multi-state region across Louisiana, Texas, Oklahoma, and New Mexico. You will drive quality outcomes, financial performance, regulatory excellence, leadership development, and strategic growth across a diverse portfolio of services supporting individuals with intellectual and developmental disabilities.  This high-impact role oversees a $50M+ operation supporting approximately 700 employees across residential services, ICF/IID, day programs, employment services, and community-based supports. As a key partner to the COO and executive team, you will shape regional strategy, support growth and acquisition initiatives, navigate complex operational challenges, and develop high-performing leaders.  This is an opportunity for a strategic, mission-driven executive to influence the future of a growing region while making a meaningful impact on the individuals and communities we serve.  What You Get To Do:  Lead Multi-State Regional Operations: Provide executive oversight for Louisiana, Texas, Oklahoma, and New Mexico operations, ensuring high-quality, person-centered services while achieving operational, financial, and organizational goals.  Drive Quality, Compliance & Risk Management: Strengthen quality assurance systems, monitor performance trends, ensure regulatory readiness, and proactively identify opportunities to reduce risk and improve outcomes.  Own Financial Performance & Growth Strategy: Oversee regional financial performance, including P&L accountability, budgeting, forecasting, labor optimization, and resource allocation while identifying opportunities for sustainable growth and improved business performance.  Lead Strategic Growth & Organizational Change: Support business development initiatives, acquisitions, change-of-ownership activities, integration efforts, and strategic projects that expand services and strengthen regional operations.  Develop High-Performing Leaders: Coach, mentor, and develop senior leaders while building leadership pipelines, strengthening accountability, and fostering a culture aligned with Dungarvin’s mission and values.  Build Strategic Partnerships: Establish strong relationships with internal leaders, state agencies, funding partners, regulatory organizations, families, and community stakeholders to advance organizational goals.  MUST HAVE:  Education: Bachelor’s degree in Human Services or a related field (Psychology, Counseling, Allied Health, Educational Psychology, Sociology, etc.).  Executive Leadership Experience: 5+ years of progressive senior-level leadership experience overseeing complex human services operations, developing leaders, managing geographically dispersed teams, and achieving quality, operational, and financial objectives.  Human Services & ICF/IID Experience: 7+ years of experience supporting individuals with intellectual and developmental disabilities, including direct experience overseeing Intermediate Care Facilities (ICF/IID) and services such as residential, day programs, employment/vocational supports, and community-based programs.  Financial & Operational Leadership: Proven experience overseeing $50M+ budgets, P&L performance, forecasting, labor management, and resource allocation while leveraging operational metrics to improve performance and support strategic decision-making.  Strategic Growth & Change Ma