Regional Maintenance Supervisor

Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.   Cultivating the American Dream is the purpose that binds the team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ homes, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.  The Role The Regional Maintenance Supervisor is a critical contributor to our success in achieving our Corporate Purpose, living our Mission, and honoring our Core Values.  The Regional Maintenance Supervisor fosters a high company morale and culture that results in the retention and attraction of top talent.  This role impacts every maintenance team member within their assigned portfolio from their very first days with our company through the progression of their career with us.  This role supports our brand, helps build our reputation, focuses our efforts on consistently achieving excellence, and enhances the service we bring to our residents, guests, associates, and our properties. This role heightens our ability to grow by recommending and executing upon constant innovative improvements to the management platform with a focus on improving overall maintenance operations. The Regional Maintenance Supervisor is a subject matter expert and experienced leader who excels in a fast-paced, agile, affordable housing environment. This role demands superior problem solving, leadership, and unwavering follow-through. The successful Supervisor will contribute to the immediate needs of the property by aiding in managing TURNs to minimize property vacancies.  They will also aid properties with work order support to ensure maintenance tickets are being closed in accordance with company guidelines. In exercising their responsibilities, they must promote an atmosphere necessary to support the greatest possible satisfaction and well-being of all individuals associated with the properties, including fellow team members and residents, and consistent with the goals and objectives of the Company and property owners.  The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.   Qualifications Ability to supervise employed staff. Demonstrated outstanding verbal, written, multi-tasking, and presentation skills. Must have the ability to work independently with minimal supervision. Demonstrated knowledge and skills in operating and maintaining year-round programs and facilities. Willingness to offer quality internal and external customer service, to assist, and to enhance company guidelines and initiatives. Possess strong organizational skills and the ability to prioritize work to meet company goals and objectives. Ability and willingness to travel to various locations within the US for purposes of associate training, property inspections, and property acquisitions/dispositions. Familiarization with Microsoft systems and applications. A minimum of (5) five years’ experience in the property management, hospitality, or construction management fields with demonstrated work experience in the areas of maintenance operations. Demonstrated experience in personnel management, proven leadership, and interpersonal skills. Proficient understanding of the construction industry, terminology, codes, documentation, and building performance issues. Advanced working knowledge of the following software programs: Microsoft Office (Word, Excel, PowerPoint, Outlook) and Office 365. Aptitude for undertaking administrative tasks such as reporting, budgeting, and working with spreadsheets, etc. Be detail-oriented, cost-conscious, and reliable to meet deadlines. Adept at mathematical calculations, equations, and spreadsheet analysis. Exhibit strong organizational skills, excellent training ability, Exhibit superior business judgment and acumen, with an acute concern for customer satisfaction. A strong sense of fairness and integrity. Position Requirements Functions as the Maintenance Supervisor at various communities to which assigned. Manage all building services and preventative maintenance programs consistent with industry best practice, Avanath’s Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA’s Codes/regulations. Supervise the day-to-day operations, including but not limited to heating, ventilating, air conditioning (HVAC); plumbing and piping; fire protection; building automation and maintenance systems; and general building maintenance and troubleshooting. Prioritize and schedule maintenance work, assuring quality of work consistent with Avanath’s standards.  Manage the Maintenance Technicians to ensure all service requests are completed within Avanath standards and are appropriately and accurately documented. Manage facilities budgets, using appropriate business software. Review completed work to verify conformance to standards or repair requirements. Ensure all emergencies, routine maintenance/repairs are carried out in a timely and professional manner. Respond promptly and effectively to all safety/risk-management-related issues at the property. Review completed work orders for accuracy of labor hours, materials’ cost, and track recurring equipment failures. Conduct regular inspection tours of buildings, interior common areas, and the exterior of the property, equipment, and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary repairs. Prepare written reports on inspections, advising other building users as appropriate. Provide recommendations for dealing with problems noticed in inspections.   Oversee and supervise “Turn” preparation of vacated units, ensuring timely completion.