Regional Manager, BC

The Opportunity   We are looking for a Regional Manager to lead and support a portfolio of dental clinics in the   British Columbia   region   in Canad a . Reporting to the Senior Director, Operations, this individual will provide hands-on leadership, coaching, and strategic direction to Clinic Managers and Office Managers.   As a key operational leader, you will drive performance in patient experience, financial results, operational excellence, and team engagement to ensure exceptional care delivery while supporting sustainable growth. This is a remote position aligned to our Toronto Support Centre, with regular travel   required   within the region.   Who You Are   You are an innovative, service-oriented business leader who thrives in a high-growth organization that enables the best to become even better. You bring experience in multi-site operations management - ideally within dental or healthcare - and understand how to balance performance, patient experience, and talent development.   You have a growth mindset, always looking beyond the status quo to improve performance and remove barriers. You are equally comfortable collaborating cross-functionally and leading independently within your region. Driven by excellence, you take pride in developing strong leaders,   optimizing   operations, and delivering measurable results.   A strong leader who coaches and develops high-performing Clinic Managers   A business-minded operator with strong financial acumen and P&L understanding   A relationship builder who earns credibility with partners and clinic teams   Comfortable leading change and   operating   in a fast-growing, complex environment   Results-oriented, with a disciplined approach to operational execution   What You Do   Clinic Leadership and Team Development   Lead, coach, and develop a team of Clinic Managers and Office Managers   Set clear performance expectations aligned to   objectives   and key results (OKRs)   Build leadership capability and succession strength across the region   Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre   Identify   and develop leadership potential within clinic teams   Patient Experience and Quality of Care   Promote a patient-centered culture that delivers consistent, high-quality care   Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives   Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences   Take ownership of escalated patient concerns and support resolution as needed   Ensure ongoing compliance with regulatory requirements and provincial standards   Complete annual facility condition reports in partnership with cross-functional teams   Operational Planning and Execution   Partner with Clinic Managers and Lead Dentists to develop annual goals and execution plans   Analyze key performance indicators to   identify   revenue growth and operational improvement opportunities   Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management   Implement Support Centre programs, policies, and operational standards   Act as a change agent by helping clinics navigate growth and transformation   Conduct regular clinic visits to reinforce operating standards and   identify   improvement opportunities   Support the seamless integration of new clinics in partnership with integration and training teams   Financial Performance   Own regional financial performance (P&L)   Coach Clinic Managers on revenue forecasting, budgeting, and workforce optimization   Review and strengthen workforce management, payroll approvals, and cost discipline   Participate in monthly, quarterly, and annual business reviews   Administrative Partnership   Ensure Clinic Managers effectively oversee day-to-day administrative functions   Strengthen collaboration between clinics and Support Centre teams   Promote accountability for payroll, scheduling, reporting, banking operations, and accounts receivable   What You Bring   Proven experience in multi-site management, preferably in dental or healthcare   Bachelor’s degree in Business Administration , Health Services Management, Dental Administration, or a related field is considered an asset   Strong leadership, coaching, and mentoring capabilities   Strong financial acumen, including budgeting, forecasting, and KPI analysis   Excellent communication and cross-functional collaboration skills   Knowledge of dental industry regulatory and compliance standards   Agile leadership style with strong prioritization and execution skills   Valid driver’s license and ability to travel   frequently   within the region   What You Get and Give   It’s   not just our leading-edge technology or world-class treatments that set us apart (although our people are fortunate to   benefit   from both). Here, real opportunities for growth require real commitment. You will be challenged to continually stretch yourself   -   to expand your skills, learn new things, and push the boundaries of what the very   best in   dentistry can achieve. In return, you will be supported by a national team that is just as ambitious as you are, and by an entrepreneurial culture that values wellness   as much as   new ideas   and fast decisions.   This is your chance to experience the future of dentistry today. Guided by a purpose that is shaping the   industry, and   supported by a network committed to bringing it to life, this is where you will go further, stay ahead, and grow be yond what you thought possible.   The salary range for this position is $90,000-$110,000 CAD annually, plus bonus eligibility and a comprehensive total rewards package.   Offers within this range are   determined   based on relevant experience, skills,