Residence Hall Director

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. Under the supervision of the Director of Residence Life and Housing, the Residence Hall Director assists in executing the mission of the Residence Life program, which is to create an environment of authentic Christian community that is conducive to healthy living and academic pursuits. The Residence Hall Director is a live-in staff member who provides oversight, programming, accountability, and support to a residence hall of up to 265 students. Additionally, the Residence Hall Director serves the larger campus community by providing regular on-call coverage, providing administrative support for the Housing Office, and serving on committees and projects to help develop the Residence Life Program.  Lead by example in prioritizing a STUDENT FIRST customer service model that standardizes the following five categories:  1. FOCUS  2. CARE  3. SKILL  4. ACTION  5. SERVICE  Residence Hall Management   Ensuring the health and safety of residents  Reporting and following up on maintenance issues  Maintaining a schedule of student staff coverage for the residence hall   Managing the opening and closing operations of the residence hall  Facilitating room assignments and re-assignments as needed  Providing regular programming opportunities, ad adequately maintaining the programming budget for the residence hall  Student Support   Maintaining regular contact with students living in assigned residence hall  Providing direct intervention as needed for behavioral, social, academic, or other issues that may arise  Mediating conflict between residents and advising administrative staff about appropriate resolution  Serving as a liaison between residents and the Dean of Student Life  Communicating with residents regarding university events, hall programming, and administrative needs  Referring students to appropriate campus resources as needed  Ensuring student records are appropriately maintained and follow all relevant privacy laws Student Staff Development   Participating in recruitment and training of Residence Life student staff  Supervising a student staff of up to twelve Resident Assistants and Residence Hall Leaders  Conducting weekly meetings with student staff to coordinate administrative efforts and develop staff  Conducting regular meetings with individual staff members for ongoing training and support  Campus Support   Serving in regular on-duty rotations as scheduled throughout the semester  Serving in an on-duty capacity 1-2 weekends per month as scheduled throughout the calendar year  Maintaining adequate communication with student staff across campus while on duty  Representing University of the Cumberlands and Residence Life to other departments and/or external constituents as needed  Assisting in crisis response and emergency management according to provided training  Faithfully enforcing university policies and standards of conduct with all students  Reporting and following up on conduct violations in a timely and professional manner  Administrative Support   Attending regular Residence Life staff meetings  Participating in training and orientation sessions  Attending regular meetings with Director of Residence Life and Housing and Area Coordinator for ongoing training and support  Maintaining appropriate communication with other Residence Life staff members  Serving on assigned department committees and project groups  Representing Residence Life in the Housing Office during the day by assisting students and/or families as needed  Representing Residence Life at Admissions events, Commencement, and other campus events as needed  Performing other duties as assigned  Minimum Qualifications   Bachelor’s degree from an accredited university  Experience in residence hall/student personnel management  Working knowledge of Microsoft Office Suite  Effective oral and written communication skills  Demonstrated personal commitment to the principles and values of the University of the Cumberlands  Preferred Qualifications   In-process or completed Master’s degree in Student Affairs, Education, Counseling, or another related field  Experience in crisis management and intervention  Ability to be flexible and solve complex problems in an appropriate and timely manner  Familiarity with The Housing Director and/or Guardian software  Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a “life-more-abundant.”