Sales professional - Inside Sales

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. Job Description JOB RESPONSIBILITIES Lead Generation Holds self-accountable for prospecting a minimum of 1-2 hours each day Obtains referrals from families served by the location Networks and builds community and civic relationships Explains and presents presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Build Rel a tion s hi ps with Families Responds to client inquiries in a timely, respectful, sensitive, and professional manner Connects with families through listening, honest communication, and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Follows through on all customer problems and requests Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu c ati n g them on the benefits of pre-planning Teamwork Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of the funeral ho m e and or ce me tery staff, to provide seam l ess, high-quality service Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Shares family concerns with the rest of the SCI team MINIMUM REQU I R EM E N TS Education High school diploma or equivalent 1-2 years of college or an equivalent of education and experience Experience High school equivalency and 1-2 years of college or an equivalent of education and experience 1-2 years of customer service or sales industry experience preferred Licenses Current state/province-issued driver’s license with an acceptable driving record Insurance license if required by state/province law and as prescribed by each state board Knowledge, Skills, and Abilitie s Must be able to pass the Company’s internal presentation certification within thirty days of hire Ability to work some evenings and on weekends every month Ability to drive frequently Ability to obtain and maintain an insurance license if required by state/province Flexible hours, but at times, must have the ability to work up to 12 hours a day Ability to treat others with empathy and respect Knowledge of computers and some software Customer service skills Compensation: Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $16.50 per hour for all hours worked) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. #SCI Postal Code: 92109 Category (Portal Searching): Sales Job Location: US-CA - San Diego