Sales Support Coordinator

Company:   US0670 Edward Don Sales Territory:   None Zip Code: 08060 Travel Percentage:   0 Compensation Range: $23.50 The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.   You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco’s Benefits, please visit https://SyscoBenefits.com Summary: Responsible for the   logistics , sales support, project   coordination   and all responsibilities needed to support our multi-unit customers.    KNOWLEDGE, SKILLS, AND ABILITIES   Required :   Bachelor's degree   in Supply Chain , Operations, and Business   with at least 2 years of prior   supply chain or quality control   experience   OR   High School Diploma/equivalent with at least   5   years of prior   supply chain or quality control experience Working knowledge of Info Builders, SAP System reports, Don Quotes, and Auto Quote . Effective time management, prioritization,   and   communication skills .   E xceptional organizational and administrative skills; high attention to detail; and the ability to handle multiple tasks, prioritize and carry them out independently. Strong working knowledge of MS Office (Word and Excel) .     Preferred :   Bachelor's degree in Sales, Communications, Operations, Busi ness, or related.   Experience with Microsoft Illustrator , i ntermediate to advanced   proficiency   working with   SAP   and e xperience in sales support within a distribution environment .     ESSENTIAL DUTIES   Coordinate   logistics   in regard to   new customer   roll-outs , openings, and product   roll-outs   with both internal and external customers .   Attend   all business review meetings with   multi unit   customers (on/off   premise ) .   Ensure   that databases are   maintained ,   utilized   and updated to provide essential data to all Don Users .   Communicate   directly with   Multi-Unit   customers to address questions, issues,   quotes   and contracts .     Communicate   specific multi-unit program details to internal departments as needed .   Make   occasional sales calls and   researches / resolves   customer issues and inquiries .   Prepare   quotes, NMR’s, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and ot her forms or reports.   Request   literature, samples, proofs of delivery from manufacturer .   Generate   quotes on stock and non-stock items .   Assi st   in pre-pack check-ins, on-site at customer openings .   Resolve   credit issues with customers .   Use sales rep inventory/price list to match Don items,   acquires   vendor contract pricing and   sets   in-house contract price levels .   Prepare Sales Presentation book including   quote   with pricing and photos, Ed Don info, etc. for presentation to customer .   Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list .   Set-up   new accounts and vendors as needed .   Enter contracts, prepare   NMR’s   and follow through with vendors to   expedite   new product shipment .   Prepare Order Guides .     Work with Customer Service to set up don.com for all units .   Coordinate customer   logistics   for opening pre-packs and deliveries .   Review and renew monthly vendor   contract   and in-house contract expirations .   Initiate negotiation process with vendors   regarding   price increases / issues .   Notify customers of price increases .   Research new vendor sources and   s et and   maintain   in-house contracts on 8P items .   Create and   maintain   a customer Stock Level Report using all 8P items and weekly usage items .   Review reports weekly to avoid outages .   Work with Buyers to alert them to low stock and   confirms   expected arrival dates to increase stock levels where needed .   Use   data   tracker to track various sales patterns.   Serve as   liaison   to answer questions from Customer Service and customers .   Resolve special issues   regarding   customer satisfaction (stock, pricing,   transportation   etc.) .   Perform other duties as assigned.   #LI-EJ1 OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.