Security and Safety Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner, Suffolk Downs

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments: AEG Presents , which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals AEG Sports , which is the world’s largest operator of sports franchises and high-profile sporting events AEG Global Partnerships , which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships AEG Real Estate , which develops major sports and entertainment districts worldwide With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans. SECURITY STAFF SECURITY OFFICER SECURITY SUPERVISOR SECURITY MANAGER FIRE SAFETY OFFICER 1. SECURITY OFFICER SUMMARY The Security Officer   will maintain the safety of all employees, guests and clients at  shows, events, festiv als, tours, one-offs and venues through constant  patrol , observation and documentation.   This position will be first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests.   PRIMARY RESPONSIBILITIES Monitor assigned area of venue on foot.  Observe, report,  and control ongoing activity keeping track of unusual occurrences.   Assist with the ejection or control of unruly, disruptive, intoxicated guests.   Monitor entry and access point for the venue.  Ensure all guests and employees have appropriate access to be in each specific area.   Escort  artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.   Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary.   Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary.   Assist with all customer service needs before, during and after each show,  including:  directions, instructions, information, escorts and medical.   Screen and confirm all employees , vendors, delivery personnel, guests and artists  entering venue to ensure  appropriate access.  Review and  verity  documentation to ensure  validity .   Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.       QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency   1 – 2 years of related work experience   Strong interpersonal, verbal and written communication skills.   Expert organizational, leadership and time management skills.     Ability to qualify and be issued a security officer license.   Ability to obtain and maintain a Guard Card   CPR and AED certification    Knowledge of rules and regulations with good understanding of right and wrong   Must be able to stand for long periods of time    Must be able to work long hours including nights, weekends and some holidays   Knowledge of music industry and live events preferred   2. SECURITY SUPERVISOR SUMMARY The Security  Supervisor   will  protect the safety and security of AEG  Presents’  guests, employees, clients and assets.   This position will  monitor and record activity made on the venue security cameras and by guests, employees, and clients at the event. The Security Supervisor will ensure that any potential threat is diffused and that safety is maintained for all parties at the event. PRIMARY RESPONSIBILITIES Monitor and record activity on venue security cameras.   Ensure that all cameras are working properly and unobstructed.   Monitor guests, visitors and workers to  anticipate any potential threat to AEG  Presents  property, employees, guests or clients.   Maintain Daily Activity Log with information reported by security team members.  Record equipment repairs, guest incidents and near miss situations.   Actively patrol building to ensure venue doors are secured and there  aren’t  any pressing security  issues. Prepare and maintain daily log sheets for team radios and key cards for team.    Prepare non-show deployment.  Obtain pertinent information  from previous shift to anticipate needs of current shift.   Maintain fire control system to ensure  sys tem is in proper working order.  Activate system during shows/events and inactive when venue is dar k.      Monitor housekeeping  activity, unlock and open doors, and provide escorts for housekeeping when necessary.   Issue  daily credentials  for  employees, workers and visitors when necessary.  Maintain visitors log, ensuring guests sign in and out.       May be responsible for assisting with group tours, delivery check in and delivery logged.       Oversee and manage staff including, hiring, scheduling, timecard management and terminations.    QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)     3- 5 years of related work experience   Law enforcement or security experience   Strong interpersonal, verbal and written communication skills   Expert organizational, leadership and time management skills    Must be able to stand for long periods of time   Must be able to work long hours including nights, we