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Security Architect

Zenta Group Co Ltd

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: The SailPoint IIQ Operations Engineer is responsible for the day-to-day administration, monitoring, and support of the IdentityIQ platform. This role ensures platform stability, operational excellence, and timely execution of identity governance processes. While primarily operations-focused, the role also encompasses light scripting, workflow configuration, and connector maintenance to support business continuity and process improvements. Roles & Responsibilities: - Administer and monitor the SailPoint IIQ environment across Dev, QA, and Production instances - Manage scheduled tasks, aggregation jobs, and provisioning queues to ensure timely execution - Monitor system health, application logs (Tomcat, IIQ), and database performance escalate anomalies - Perform routine platform maintenance including patch application, certificate renewals, and log rotation - Manage IIQ application server configurations and support environment refreshes and clones - Execute and oversee Joiner-Mover-Leaver (JML) processes troubleshoot provisioning failures and stuck workflows - Process manual access request fulfillment and manage approval queue health - Remediate failed provisioning events and retry/re-trigger identity refresh tasks - Support onboarding of new applications into IIQ by coordinating with application owners and the IIQ development team - Launch, monitor, and close access certification campaigns as per the governance calendar - Ensure timely completion of certifications follow up with certifiers and escalate non-responses - Produce compliance and audit evidence reports from IIQ for SOX, HIPAA, GDPR, and PCI-DSS requirements - Maintain audit trail integrity and support internal/external audit requests with data extracts and logs - Monitor and maintain existing connectors for Active Directory, LDAP, Azure AD, SAP, Workday, ServiceNow, and flat-file sources - Troubleshoot connector failures, aggregation errors, and data sync issues coordinate resolution with application teams - Perform minor connector configuration changes and rule adjustments for attribute mapping and correlation - Support REST/SOAP API integrations with ITSM and HRMS systems handle feed failures and re-processing - Make targeted modifications to existing BeanShell rules, workflow steps, and email notification templates - Configure and tune role assignments, access profiles, and entitlement catalog entries - Write and maintain basic IIQ task definitions and scheduled reports using the native reporting engine - Assist the development team with UAT testing, change deployment steps, and post-release validation in production - Act as the L2 support resource for IAM incidents triage, resolve, or escalate IIQ-related issues per SLA - Manage the IIQ operations backlog, including service requests for access provisioning, de-provisioning, and modifications - Document root cause analyses (RCAs) for major incidents and implement preventive measures - Maintain and update operational runbooks, SOPs, and knowledge base articles - Generate and distribute regular operational dashboards covering provisioning metrics, certification status, and SoD violations - Track and report on KPIs such as orphan accounts, access request SLA adherence, and certification completion rates - Ensure Separation of Duties (SoD) violation reports are reviewed and actioned within agreed timelines - Support periodic entitlement reviews and role mining exercises alongside the IAM governance team - Collaborate with HR, IT, and business application owners to resolve access and provisioning queries - Provide knowledge transfer and guidance to L1 helpdesk teams on common IIQ issues and procedures - Participate in change advisory board (CAB) reviews for IIQ-related changes - Coordinate with the SailPoint IIQ development/SME team for complex configuration changes and platform upgrades Professional & Technical Skills: - IIQ Modules: LCM, Compliance Manager, Task Management, Role Management, Provisioning - Light Development: BeanShell (rule modifications), XML, basic workflow configuration - Directories: Active Directory, LDAP, Azure AD (account management & troubleshooting) - Connectors: AD, LDAP, flat-file, JDBC familiarity with SAP, Workday, or ServiceNow connectors - Compliance: SOX, HIPAA, GDPR, PCI-DSS — audit evidence generation and certification ops - Databases: Basic SQL querying on MySQL, MS SQL, or Oracle for IIQ backend troubleshooting - Platforms: Linux/Windows server administration, Tomcat log analysis and service management - ITSM: ServiceNow or equivalent — incident, request, and change management workflows - SailPoint Certified IdentityIQ Engineer certification - Exposure to SailPoint IdentityNow (cloud) or IIQ-to-IDN migration activities - Familiarity with CyberArk, BeyondTrust, or other PAM tools for privileged account oversight - Experience with CI/CD pipelines for IIQ configuration deployments - ITIL Foundation certification - Exposure to Zero Trust architecture and least-privilege access principles - Experience supporting large-scale environments with 10,000+ identities Additional Information: - The candidate should have minimum 8-10 years in IAM operations, with 7.5 years hands-on SailPoint IIQ administration - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organ

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