Senior Batch Specialist

Designation :   Senior Batch Specialist   Key Expectations   Configure, test, and   maintain   Alight’s proprietary Total Benefit Administration™ (TBA) system to support client requirements   Deliver   accurate   analysis and test plans for low to medium complexity projects   Ensure smooth batch operations post-implementation and ongoing system stability   Support and   monitor   automated production jobs,   addressing   failures   and   ensuring   smooth execution.   Mentor and coach new hires on batch configuration and test execution   Maintain   high standards   of quality, accuracy, and compliance while meeting delivery timelines   Collaborate effectively with global teams and proactively communicate status and risks   Required Skills   Strong knowledge of US Benefits Domain (Health Management / Defined Benefits   / Defined Contributions)   Hands-on experience with:   SQL (intermediate level)   SAS programming   Batch processing concepts   System analysis and testing (Unit & Integration)   Understanding of:   SDLC principles   Relational database concepts (tables, keys, queries)   Data flows and batch processing logic   Ability to debug and troubleshoot system and code issues   Excellent written and verbal communication skills   Strong analytical, problem-solving, and attention-to-detail skills   Ability to adapt to changing priorities and work independently   Role Description   The Senior Batch Specialist   is responsible for   configuring, testing, and   maintaining   Alight’s Total Benefit Administration™ (TBA) system. The role involves delivering   accurate   analysis and test plans that reflect technical data extraction and coding requirements aligned with client needs.   This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post- implementation;   the role ensures batch operations run smoothly and remain current.   In addition to technical responsibilities, the Senior Batch Specialist plays a key role in coaching and mentoring new associates, contributing to quality management, shared services support, and effective communication across teams.   Detailed Responsibilities   Production Support, Documentation & Ongoing Task Management – 65%   Quality Management & Testing – 10%   Coaching & Mentoring – 10%   Client & Internal Communication (SDT huddles, touchpoints) – 10%   Shared Services Support – 5%   Education   Bachelor’s degree in computer science, Mathematics, or equivalent analytical discipline   B.Tech   / BCA / MCA preferred   Experience   Prior experience with Alight / Aon / Wipro is an added advantage   Behavioral & Cultural Expectations   Treats everyone with respect and dignity; embraces diversity   Adheres to the Alight Code of Conduct   Demonstrates ownership, initiative, and accountability   Our story   At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”   Our Values:   Champion People  – be empathetic and help create a place where everyone belongs.   Grow with purpose –  Be inspired by our higher calling   of   improving lives.   Be Alight –  act with integrity, be real and empower others.   It’s   why   we’re   so driven to connect passion with purpose. Alight helps clients gain   a benefits   advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence   management   and navigation.   With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.   Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.   Learn more at  careers.alight.com .   Alight requires all virtual interviews to be conducted on video.   Benefits   We offer programs and plans for a healthy mind, body,   wallet   and life because   it’s   important   our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing   education   and training as well as several voluntary benefit options.   By applying for a position with Alight, you understand that, should you be   made   an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.   Our commitment to Inclusion   We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.   At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.   As part of this commitment, Alight will ensure that   persons   with disabilities are   provided   reasonable   accommodations   for the hiring process. If reasonable accommodation is needed, please contact  [email protected] .   Equal Opportunity Policy Statement   Alight is an Equal Employment Opportunity employer and does not discrimina