Senior Director, Commercial Training

Job Description The   Senior Director, Commercial Training   is a strategic enterprise leader responsible for designing, executing, and continuously evolving commercial training capabilities that enable Vertex’s   customer ‑ facing   teams to deliver meaningful impact for patients living with serious diseases. This role ensures sales, account management, and other   field ‑ based   teams are equipped with deep scientific understanding, compliant messaging, and the skills   required   to engage customers in highly specialized, rapidly evolving therapeutic areas.   Consistent with Vertex’s   uncompromising commitment to patients, scientific excellence, and integrity , this leader partners closely with Commercial Leadership, Marketing, Medical Affairs, Market Access, Compliance, and HR to align training strategy with Vertex’s mission to create transformative medicines and support successful launches across a growing and increasingly complex portfolio. This role also ensures commercial training strategy is grounded in clearly defined selling competencies and is continuously enhanced through the thoughtful application of existing, emerging, and innovative learning technologies that accelerate skill development and field performance.   Key Responsibilities   Strategy & Leadership   Develop and own an enterprise commercial training strategy that supports Vertex’s   specialty ‑ focused   portfolio, launch cadence, and   long ‑ term   commercial ambitions.   Serve as a thought leader in adult learning, capability building, and performance enablement within a   science ‑ driven , highly regulated pharmaceutical environment.   Build, lead, and mentor a   high ‑ performing   commercial training organization, including internal talent and external partners, in alignment with Vertex’s culture of excellence and collaboration.   Embed Vertex values—patient focus, innovation, integrity, and “we win” mindset—into all training philosophies, content, and delivery models.   Define, evolve, and   maintain   a commercial selling competency framework in partnership with Sales Leadership, HR, and Commercial Excellence, clearly articulating the skills, behaviors, and capabilities   required   for success across selling roles and career stages.   Ensure all commercial training strategies, curricula, and learning journeys are explicitly aligned to and mapped against core selling competencies, enabling consistent skill development, assessment, and progression.   Serve as an enterprise leader in   identifying , evaluating, and adopting existing, new, and emerging learning technologies that enhance skill acquisition, practice, reinforcement, and measurement.   Training Design & Delivery   Oversee the design and delivery of onboarding, disease state, product, selling skills, leadership, and advanced capability training across U.S. and, as   appropriate , global commercial teams.   Ensure training content reflects deep scientific rigor,   accurate   clinical data, and approved messaging, in close partnership with Medical, Legal, Regulatory, and Compliance.   Lead national and regional training meetings, immersive workshops, and virtual learning experiences that prepare teams for   launch   readiness and sustained excellence.   Translate complex science—across modalities such as small molecules, gene editing, and novel pain therapies—into practical,   customer ‑ relevant   learning experiences.   Design   role ‑ based   curricula and learning journeys that intentionally build, reinforce, and sustain core selling competencies from onboarding through advanced and leadership levels.   Incorporate   technology ‑ enabled   learning approaches (e.g., digital platforms, simulations, virtual learning,   AI ‑ enabled   tools) to enable practice, feedback, and   real ‑ world   skill application at scale.   Ensure learning experiences move beyond knowledge transfer to drive observable behavior change and skill mastery aligned with defined competency expectations.   Commercial Enablement & Launch Excellence   Partner with Sales, Marketing, Market Access, and Medical Affairs to ensure training is tightly aligned to brand strategy, customer needs, and field realities in specialty markets.   Play a critical leadership role in new product and   indication   launches, supporting   pre ‑ launch   readiness,   post ‑ launch   optimization, and ongoing capability evolution.   Drive consistent execution of Vertex’s engagement models, messaging standards, and customer experience expectations across all field teams.   Support field effectiveness in environments that may include orphan diseases,   site ‑ of ‑ care   complexity, and   high ‑ touch   stakeholder engagement.   Measurement & Continuous Improvement   Establish and   monitor   robust metrics that assess competency development and skill progression, including knowledge retention, skill application, behavior change, and business impact.   Use insights from data, field feedback, and performance outcomes to continuously refine training content, formats, and delivery approaches.   Leverage learning technologies, analytics, and performance data to diagnose capability gaps,   personalize   development, and continuously   optimize   training effectiveness and impact.   Required Qualifications   Bachelor’s degree   required ; advanced degree (MBA, MS, PharmD, or equivalent) strongly preferred.   12+ years of experience in pharmaceutical or life sciences commercial roles, with significant leadership experience in commercial training, sales enablement, or commercial excellence.   5+ years of people leadership experience, with a proven ability to develop   high ‑ performing ,   mission ‑ driven   teams.   Demonstrated success leading commercial training in specialty or highly scientific therapeutic areas within a regulated environment.   Strong working knowledge of FDA regulations, promotional complianc