Senior Director, Global Clinical Operations and Medical Writing Technology

Job Description General Summary: T he Senior Director, Global   Clinical Operations and Medical Writing   Technology will lead a team responsible for planning, architecture, design, development, support,   maintenance   and future roadmaps for systems supporting   clinical operations and medical writing   teams at Vertex.  The incumbent will collaborate with senior leaders and other key stakeholders across these areas of the business, as well as peers across the Data, Technology and Engineering (DTE) organization, to identify, prioritize, design and deliver   digital and Artificial Intelligence (AI)   solutions in support of their goals and objectives.   Key Duties and Responsibilities:   Partner with business stakeholders across   Global Clinical Operations and Medical Writing   teams to manage and prioritize the   digital and AI   technology portfolio and continually build the future roadmap   Build and strengthen relationships with key stakeholders - become a trusted partner and have an ongoing, significant impact towards meeting strategic business goals   Present ideas and forward-looking plans to, and engage directly with, cross-functional senior leaders on regular basis   Develop multi-year leadership-driven technology roadmaps delivering valued outcomes   Direct and lead a group of   5   Vertex team members, plus a managed services team of support engineers, administrators, and analysts   Oversee a portfolio of projects, programs,   releases   and system enhancements, assuring quality and timeliness of delivery while   remaining   within   allocated   budget limits   Proactively offer innovative   new tools/ technologies   for consideration , AI   solution ideas, and potential business process improvements in pursuit of driving efficiencies and meeting business needs   Enhance and improve internal processes and procedures related to demand management, resource management, project delivery, platform   releases   and ongoing operational support   Manage relationships with our strategic software vendors and service providers   Provide day-to-day support and maintenance for business-critical applications such as   Veeva   Vault   Clinical Trial Management System (CTMS) , Veeva   Electronic Trial Master File (eTMF) , and   Elluminate   Electronic Data Capture (EDC)   platform,   ensuring   maximum   uptime, high performance, and excellent customer service   Work closely with Information Security and Quality Assurance groups as needed to ensure compliance with   GxP   regulations, as well as our DTE system lifecycle and change management requirements   Knowledge and Skills:              Direct experience with biotechnology and/or pharmaceutical systems, particularly in the areas of   clinical operations and medical writing   Hands-on   expertise   with identifying AI opportunities, deploying   Agentic/Gen AI   solutions, and   leading/supporting   AI focused   organizational change management and training   for business partners   In-depth knowledge of the biotech industry, including specific regulations such as 21 CFR Part 11 and Good Clinical Practices (or other   GxP   areas)   Program/ project management, demand management, resource   management   and system life cycle   expertise   Strong communication , interpersonal and collaborative skills   Solid analytical and problem-solving abilities   Excellent verbal, written, and presentation skills to influence technical and non-technical audience s   Education and Experience:   Bachelor’s degree and 10+ years relevant work experience   Biotech or pharmaceutical industry experience   Experience managing implementation partners and managed services/ offshore teams   Deep experience with enterprise applications and SaaS implementations, upgrades,   enhancements   and operational support procedures   In-depth experience in design, development, and deployment of technology solutions using agile software development practices   IT   financial management   experience, managing budgets and forecasts across operational expenses and new investments   #LI-EE1  Pay Range: $256,000 - $384,000 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as:  1.     Hybrid : work remotely up to two days per week; or select 2.     On-Site : work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.  #LI-Hybrid Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, nati