Senior Director, HRBP - Product and Technology

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Opportunity StubHub is looking for a Sr. Director, People to hold two connected mandates: senior HR business partnership for our Product and Technology organizations, and ownership of learning and development strategy. Product and Technology are central to how StubHub builds for fans, sellers, partners, and the broader live events marketplace, and this leader needs to understand how high-performing technical and product organizations scale, where they break, and how to help leaders build teams that move with more clarity, speed, and accountability. At the same time, this leader owns the learning infrastructure that turns those same insights into practical programs that raise capability across all of StubHub, not just Product and Technology.   This is not a traditional HRBP role, and it is not a traditional L&D role. We are looking for a senior people leader who can coach executives, push thinking, diagnose team health, lead through hard moments, and then translate what they learn into the systems, programs, and manager capability-building that make the whole company better.   The right person will be direct, high-judgment, operationally strong, hands-on, AI-forward, and comfortable working in a business that expects pace and ownership.   Location: Hybrid (3 days in office/2 days remote) – Century City, CA or Aliso Viejo, CA What You'll Do   People Partnership — Product and Technology   Serve as the senior People partner to Product, Engineering, Data, Design, and other technology leaders.   Translate business strategy into org design, workforce planning, talent, performance, and leadership priorities.   Coach senior leaders and managers through high-stakes moments, including reorganizations, promotions, performance conversations, leadership transitions, conflict, and difficult exits.   Lead and develop HRBP support for Product and Technology, setting a high bar for business partnership, judgment, execution, and consistency.   Partner with Finance and business leaders on workforce planning, spans and layers, org health, and team structure.   Lead complex employee relations matters and sensitive investigations in partnership with Legal, ensuring consistency, fairness, and strong judgment.   Partner with Talent Acquisition on hiring strategy, talent density, role design, candidate experience, and onboarding feedback loops for Product and Technology.   Partner with Total Rewards to ensure performance, promotion, compensation, and equity decisions are connected and defensible.   Drive performance management execution for Product and Technology, including calibration, manager enablement, feedback quality, and follow-through. Learning & Development Design and own StubHub's learning and development strategy across employees, managers, and leaders company-wide.   Own manager development company-wide, with a focus on new and first-time managers, where culture and execution often break down first.   Build learning paths, role-based curricula, career development resources, and development frameworks that help employees understand what growth looks like at StubHub.   Own LMS strategy and execution, including platform selection, implementation or optimization, content management, learning data, and reporting.   Partner with People Operations on onboarding learning design, ensuring new hires understand StubHub's mission, culture, ways of working, and expectations in their first 30/60/90 days.   Partner with HRBPs across the business to identify skill gaps, team-specific needs, and manager enablement priorities beyond Product and Technology.   Build AI fluency programs that help employees and managers use AI tools effectively and responsibly.   Evaluate learning effectiveness beyond completion rates, including behavior change, manager quality, performance improvement, adoption, and business impact.   Where the Two Come Together   Use people data, including performance, retention, engagement, promotion, attrition, flight-risk, and learning signals, to identify issues early and drive better decisions and programs.   Help leaders build healthier operating rhythms, clearer decision-making, stronger manager capability, and more accountable teams, pairing direct coaching with structured development.   Build communications, toolkits, guides, templates, and enablement materials, and support performance management enablement through manager training, calibration support, feedback resources, and development planning tools.   Bring a practical, AI-forward mindset across both people partnership and learning, using tools and data to improve insight, efficiency, coaching, personalization, and decision quality.   What Success Looks Like   Product and Technology leaders view this person as a trusted, direct, and valuable business partner.   Org design, workforce planning, performance, and talent decisions are made with more clarity and less guesswork.   Managers company-wide are better equipped to give feedback, make decisions, handle performance, and lead through ambiguity, reinforced by both direct coaching and structured programs.   Employee relations and sensitive issues are handled consistently, quickly, and with strong judgment.   StubHub has a clearer, more practical learning strategy, and the LMS functions as a real operating system for learning rather than a content library.   Learnin