Senior Manager, Cloud & Infrastructure Platforms

Overview About Suffolk   Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.  Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.  At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.  Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here.  Role Summary Senior Manager, Cloud & Infrastructure Platforms is responsible for the strategy, delivery, and operations of the organization’s cloud and core infrastructure platforms. This role has clear ownership of Azure platform foundations and Microsoft enterprise platforms, with governance and oversight across other cloud environments. You will lead platform reliability, modernization, security guardrails, cost optimization, and Microsoft, AWS and other cloud ecosystem partnerships, while enabling application, data, and collaboration platforms to operate securely and at scale through well-governed platforms and repeatable patterns. Responsibilities Platform Strategy & Ownership (Cloud, Core Infrastructure & Microsoft Platforms) Define and own the cloud and infrastructure platform strategy aligned with business and technology objectives. Define and maintain a multi-cloud platform strategy and decision framework across Azure, AWS, and relevant hybrid/third-party platforms, including guidance for workload placement, architecture patterns, security guardrails, operational supportability, and cost trade-offs Own Azure platform foundations end-to-end, including standards, configuration baselines, and platform roadmap. Own Microsoft tenant/platform engineering and governance, including Microsoft 365 platform services (e.g., SharePoint Online service health and governance) and Entra ID (identity platform), ensuring secure, scalable, and well-governed operation. Provide oversight and governance across other cloud environments (e.g., AWS) to ensure consistency and reuse where appropriate. Own and manage strategic vendor and partner relationships, including TierPoint, Rackspace and Azure partners, through defined outcomes and SLAs; ensure internal strategy drives partner execution (vs. partner-defined roadmaps). Provide direct Azure and AWS platform leadership, not only partner/vendor oversight, including Azure and AWS account structure, identity/IAM patterns, network connectivity, security baseline, observability, backup/DR posture, and platform roadmap. Reliability & Operational Excellence Own service health, availability, and operational performance across cloud, infrastructure, and Microsoft platforms. Establish and enforce strong incident, problem, and change management discipline. Act as Tier-3 escalation owner for complex platform incidents, including identity and collaboration service outages. Ensure high-quality documentation, runbooks, and operational procedures are created, maintained, and used. Define, measure, and continuously improve SLAs, SLOs, and operational metrics. Microsoft 365, Identity & Collaboration Platforms Provide platform-level ownership and governance for Microsoft 365 services, including SharePoint Online and related collaboration workloads. Own identity platform strategy and operations using Entra ID, including authentication, authorization, conditional access, and lifecycle management. Partner with Security and Workplace/End-User teams to ensure secure configuration, policy enforcement, and consistent user experience. Establish standards and guardrails for M365 integrations with cloud-native and SaaS applications. Own and provide interoperability support for Microsoft resources and services to AI Studio and Data Engineering. Modernization & Continuous Improvement Own and publish a visible, quarterly platform roadmap aligned to business priorities. Drive infrastructure and platform modernization, including cloud-native adoption and legacy platform rationalization. Lead automation, standardization, and self-service initiatives using I