Senior Payments Strategy Manager

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the team The Core Payments team has been instrumental in Roku's exponential growth in online subscriptions, achieved through an in-streaming, on-TV purchase experience. Core Payments supports various teams across Roku; spanning multiple consumer interfaces, including TV, web, mobile, and advertising. These diverse teams have developed unique strategies for selling digital content access, encompassing Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), company-branded devices, and on-device shoppable ads. About the role The  Senior Payments Strategy Manager  owns the  payment  platform   product strategy, roadmap, and execution within the Subscription organization. This role  is responsible for  driving subscription acquisition, conversion, retention, and revenue optimization through reliable, scalable, and cost-efficient payment capabilities that support millions of subscribers globally.   As the senior product owner for a core payments platform, this leader helps drive the evolution of payment experiences, optimization systems, and platform capabilities that directly influence subscriber growth, renewal recovery, authorization performance, and lifetime value. The role requires deep partnership across Product, Engineering, Data, Finance, Legal, Risk, Business Development, and external payment providers to translate business strategy into measurable platform outcomes.   This role owns strategic prioritization and tradeoffs across growth, conversion, cost, risk, reliability, and operational scalability.   For California Only - The estimated annual salary for this position is between $176,163 - $250,700 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing Own the full product lifecycle for the Payments Platform, including strategy, roadmap definition, prioritization, execution, launch, and iterative optimization.    Drive platform capabilities that improve purchase conversion, first-payment success, renewal recovery, subscriber retention, and long-term revenue performance.    Lead payment optimization initiatives across authorization strategy, intelligent routing, retries/dunning, tokenization, account updater programs, and partner orchestration.    Own payment partner strategy and relationships end to end, including commercial alignment, integrations, migrations, roadmap coordination, performance management, and ongoing optimization.    Manage payment partnerships end to end, including partner strategy, relationship management, commercial and capability alignment, integrations, migrations, performance reviews, and ongoing enhancements, ensuring partner capabilities are productized in a scalable and repeatable way.   Expand platform support for new payment methods, markets, and regulatory requirements in partnership with Consumer Payments PM on consumer demand and prioritization"   Expand platform support for new payment methods, markets, regulatory requirements, and emerging commerce use cases.    Partner closely with Product, Analytics and Data Science teams to drive experimentation frameworks, A/B testing, and data-driven optimization.    Serve as the primary lead for payments platform initiatives across the subscription commerce ecosystem" (scope to platform, not full ecosystem)   Communicate roadmap priorities, platform performance, operational risks, and strategic tradeoffs to senior leadership and cross-functional stakeholders.   Success in the First 6–12 Months   Measurable improvements in conversion, first-payment success, renewal recovery, authorization rates, and passive churn through Payments Platform enhancements.    Reduced payment failures and lower payments COGS through routing, retry, and orchestration optimization.    A clear, outcome-oriented platform roadmap aligned to subscriber growth, retention, reliability, and financial efficiency goals.    Improved platform resiliency, operational visibility, and scalability supporting continued subscription and commerce growth.    Faster enablement of new payment methods, partners, and markets through scalable platform capabilities and operational processes.    Strong cross-functional trust and alignment, with the Payments Platform recognized as a strategic commerce capability rather than a transactional system.    A culture of experimentation, accountability, and data-driven decision making across the payments organization.   We're excited if you have 10+ years of Product Management experience, with significant ownership of payments, subscription commerce, billing, checkout, or financial platform products at scale.    Deep expertise across the payments ecosystem, including payment gateways, processors, tokenization, network tokens, digital wallets, recurring billing, subscription recovery, retries/dunning, fraud/risk controls, and paymen