Senior Project Manager

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary ​​The Granicus Experience Group (GXG) is the digital agency at Granicus, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our government and destination customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.  ​GXG takes a consultative, collaborative approach to helping our customers maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action.​  The Senior Project Manager owns integrated project management for a complex Federal program, enabling the agency to advance its critical mission through stakeholder engagement, streamlined event execution, and strategic communications. This role will define structure, accountability and end-to-end support for program events, which serve as vital forums for collaboration between different stakeholder groups across the agency’s mission-critical priorities.   This role leads delivery execution across multiple Granicus teams and third-party partners, helping translate strategic priorities into coordinated, executable plans. This role will define multiple workstreams to guide teams for on-time delivery of project tasks and activities, in alignment with overall goals of the program, and in accordance with the contract, including a stakeholder engagement project plan, standard operating procedures, and coordinating travel and logistics for domestic and foreign events.   This role drives how work gets delivered — strengthening predictability, improving coordination across federal and contractor teams, and ensuring delivery practices meet the rigor expected in a public‑sector environment (transparency, auditability, and accountability).  How We Show Up to Work:  Demonstrate a polished, professional relationship with colleagues and customers.  Assume positive intent.  Be collaborative. Create space for and be open to different expertise and experiences.  Be dependable and reliable for our customers and our colleagues.  Be organized and manage your own workload.  Be proactive. Be willing to jump in, not wait to be told.  Be willing to try something new, not dependent on documented examples.  Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.   Be open to feedback. Listen with the same passion with which you want to be heard.  Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know.  Choose courage over comfort.  Essential Function  Consistently lead, produce results and manage scope for simultaneous projects in a fast-paced environment with on-time, on-track, and on-budget deliverables. Partner with Granicus leadership to drive cross-program strategy, identifying opportunities to standardize and scale delivery models.  Demonstrate excitement and expertise in developing new capabilities for event management and stakeholder engagement, alongside building and facilitating digital experiences  Serve as a senior adviser to federal and internal delivery teams on stakeholder engagement and digital content. Cultivate and manage collaborative partnerships among customer and internal stakeholders to enable scoping, project, and resource decisions.  Manage a diverse array of project resources to successfully complete projects.  Coordinate multiple project team members to lead projects and programs throughout the project life cycle from discovery to delivery, through ongoing project management and optimization.  Develop and maintain program and project management artifacts to ensure all projects have appropriate project management artifacts and processes, including custom project plans, schedules, and deliverables for external customers to satisfy quality, time, and budget.  Analyze program and project roadmaps for conflicting tasks, timeline consolidation, risks, and resource allocation; identify critical path to completion and plans for risk management and mitigation.  Ensure projects are completed within the constraints of scope, cost, resources, and time.  Knowledge/Skills/Abilities  ​​Proven experience in federal program delivery and stakeholder engagement strategies  ​Hands‑on experience with the project management for event planning, message development, travel logistics, stakeholder engagement activities, and/or digital content crea