Senior Property Manager, Multifamily

Job Title Senior Property Manager, Multifamily Villas on Van Buren (www.villasonvanburen.com) Job Description Summary The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. **Lease Up / Townhome Community** Job Description ESSENTIAL JOB DUTIES:   Operations - Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.   Customer service -   Providing   superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.   People development - Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel,   in order to   maximize their engagement and minimize turnover.   Marketing - Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.   Leading by example - Instilling,   maintaining , and   modelling   the mission to be the best national management company.   Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.   Maintain effective on-site staff through interviewing, hiring, and   terminating   as necessary.   Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.   Manage and   maintain   all aspects of overall community budget and finances   Work with leasing staff to ensure that leasing/marketing goals are being met.   Maintain positive relations with all community vendors.   Coordinate special projects as requested by supervisor.   Perform any other related duties as   required   or assigned.   COMPETENCIES:   Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings   Must be detail oriented and able to focus with frequent interruptions   Experience in supervisory role and managing staff   Experience in writing and   maintaining   budgets   Maintains confidence and protects operations of business by keep information confidential   Must be detail oriented and able to focus with frequent interruptions   Proficient in Yardi property management software or other similar property management software   Oversee entire staff within assigned portfolio   IMPORTANT EDUCATION    Bachelor’s Degree   required     IMPORTANT EXPERIENCE    1 0 + years of Property Management experience   5+ years of Management experience   ADDITIONAL ELIGIBILITY QUALIFICATIONS   CPM, RPA, or CSM designation or in process   Possess real estate license   Strong knowledge of finance and building operations   Ability to analyze, prioritize, and delegate   Ability to effectively manage a team of professionals, including both employees and vendors   Previous   experience in analyzing and negotiating commercial lease and/or contract language   Advanced knowledge of Microsoft Office Suite   WORK ENVIRONMENT   This job   operates   in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing   cabinets   and fax machines. Regularly required to travel outside between properties in varying weather conditions.   PHYSICAL DEMANDS   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be   required   to travel outside between buildings in varying outdoor weather conditions.   The employee may also be regularly   required   to remain in a stationary position (sit or stand) for 85% of the time;   regularly   operate   office machinery.   The employee m ust be able to travel up to 60% of the time. Travel may vary in frequency and duration.   The employee must   d emonstrate   the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds   frequently , and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.   OTHER DUTIES   This job description is not designed to cover or   contain   a comprehensive list of activities,   duties   or responsibilities that are   required of   the employee. Other duties,   responsibilities   and activities may change or be assigned at any time with or without notice. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining