Senior Software Development Engineer, Agentic WorkSpaces

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon WorkSpaces has protected and empowered enterprise work for over a decade. Now we are reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work, not just infrastructure that delivers applications. The Agentic WorkSpaces organization envisions a world where people, teams, and AI collaborate securely from anywhere to create unprecedented value for every organization. We build lovable products that empower every business to unlock the full potential of human-AI teamwork, driving smarter decisions, greater creativity, more value, and faster innovation with confidence. Come change the way the world sees the cloud! Amazon WorkSpaces is a managed desktop computing service in the cloud that allows customers to easily provision cloud-based desktops, enabling end-users to access the documents, applications, and resources they need with the device of their choice, including laptops, iPad, Kindle Fire, Android tablets, and zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop experience (for Windows or Linux) for any number of users at a cost that is highly competitive with traditional desktops and half the cost of most virtual desktop infrastructure (VDI) solutions. Now, we are taking this further with the agentic WorkSpace: a secure, managed environment purpose-built for human-AI collaboration at enterprise scale, where people and AI agents work side by side to deliver results neither could achieve alone. We offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast, and highly scalable solutions at the intersection of cloud computing and agentic AI. In the process you will have the opportunity to work on a number of industry-leading AWS services. Our team is innovating in multiple areas to give our customers the best-in-class interactive streaming platform while pioneering the next generation of human-AI collaborative workspaces. We are looking for people who believe in providing world-class application streaming experience for AWS Enterprise and ISV customers, and who are energized by the challenge of building the future where every workspace is an intelligent partner that drives smarter decisions, greater creativity, and faster innovation with confidence. Amazon WorkSpaces has protected and empowered enterprise work for over a decade. Now we are reimagining what a workspace is. We are building Agentic WorkSpaces: a platform where the workspace itself is an active partner in how you work, not just infrastructure that delivers applications. Today, over one million users rely on WorkSpaces daily. Tomorrow, those workspaces will host AI agents alongside humans — agents that code, troubleshoot, analyze, and act on behalf of their users, governed by the same identity and security policies as the people they serve. We are building the platform that makes this possible: a new identity architecture that treats humans and agents as first-class citizens, a unified cross-platform agent that ships features to Windows and Linux simultaneously, a next-generation client (Springboard) that communicates intelligently with users, and AI-powered admin experiences that replace 300 configuration choices with a single conversation. This is not incremental. We are rethinking the desktop from the silicon up — from GPU-powered workstations for builders and AI workloads, to conversational setup experiences, to autonomous troubleshooting that resolves issues before users notice them. We compete with Microsoft, Citrix, and Omnissa — and we intend to leapfrog them by building the workspace that was designed for the agentic era, not retrofitted for it. Key job responsibilities As a Sr. SDE on the Agentic Workspace, you will indulge your love of diving deep into complex technical problems while building deep subject matter expertise in enabling Agentic based experiences for personas including builders. You will work with teams of scientists, product managers, and engineers to translate business and functional requirements into concrete system deliverables, driving incremental system optimizations and raising the bar for operational excellence and development practices. You will have the opportunity to build new 0->1 products from the ground up, driving the development of innovative approaches to future WorkSpaces where Agents and humans operate collaboratively. Your work will support unique work patterns, the industry contexts in which end-user personas operate, and how autonomous AI agents and tools introduce entirely new collaborative experiences. Partner with Amazon Bedrock, Amazon Q teams, and peer organizations to ensure the WorkSpaces agentic architecture leverages and contributes to shared AWS agentic infrastructure. Lead the design and implementation of the authorization, trust hierarchy, and governance framework that makes autonomous agent action safe in enterprise environments, including audit trails, rollback mechanisms, and human-in-the-loop controls. Own the agent unification strategy that lets Windows and Linux features ship from a single code base, making feature parity the default rather than a follow-up, and partner with EC2, identity pro