Senior Technical Program Manager

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 410 Pay Range: $143,700.00 - $222,700.00 Job Description The Senior Program Manager - Technical leads very complex, multi-team technology programs from concept through delivery, ensuring alignment across engineering, architecture, product, security, and business stakeholders. This role drives and delivers on program strategy, manages technical dependencies at scale, and ensures delivery of high quality, secure, resilient solutions that meet business objectives. This role blends profound technical understanding with program leadership, Agile methodology expertise, and strong cross functional communication. They anticipate risks, tactfully remove impediments, guide teams through ambiguity, and connect long term program roadmaps to organizational goals. This is a role that operates with complete autonomy and influence, serving as a bridge between large, stratified technical teams and business leaders to ensure technology investments deliver measurable value at scale.   Duties:   Lead the   end-to-end   planning and delivery of complex, multiteam technology programs, ensuring clear scope,   objectives , and success criteria.    Partner   and collaborate   with engineering, architecture, product, and business teams to define program requirements, technical direction, and integrated delivery plans.    Coordinate   cross team   workstreams, manage dependencies, and drive alignment on technical milestones,   sequencing, and key decisions.    Facilitate Agile and   SAFe   program activities, including PI planning, backlog refinement, dependency management, and program   level retrospectives.    Identify   and mitigate risks, blockers, and technical challenges early; escalate issues   early,   appropriately ,   and drive resolution.    Deliver clear, consistent communication of program status, risks, decisions, and impacts to stakeholders and   high-level   leadership.    Responsible for ensuring   solutions   comply with   enterprise security standards, technical design patterns, and operational readiness requirements.    Lead and coordinate   change management activities, including training, readiness planning, and   adoption   support for impacted teams.    Maintain   accurate   program documentation, including roadmaps, decision logs, requirements, risks, and performance metrics.    Conduct post - implementation validation   with all parties   and help measure program outcomes against expected business value.   Performs other   job-related   duties as assigned.   Knowledge, Skills, Abilities:   Strong understanding of software development lifecycle, systems architecture, integrations, cloud concepts, and technical design patterns.   Great   at engaging   with engineering teams,   understand   technical trade offs, and   translate   complex concepts for diverse audiences.   A bility to manage multi team technical programs using Agile/ SAFe   frameworks.   Profoundly   skilled   in planning, dependency management, risk management, and   cross   team   coordination.   Proficient with Jira, Confluence, and other delivery lifecycle and visualization tools.   Strong   presence,   collaboration ,   and facilitation skills with the ability to lead through influence rather than authority.   Effective at navigating ambiguity, driving alignment, and fostering a culture of continuous improvement.   Excellent verbal and written communication, including the ability to create clear executive summaries.   Advanced   analytical and   problem-solving   abilities, with a data   informed approach to decision   making.   Qualifications   Education   Bachelors   Degree in Business , Management Information Systems, Computer Science, or a related field   Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.   Generally, equivalent   relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.   Experience   8 +   years of progressive project management experience    Proven   experience leading technical projects or programs in an Agile environment.    Proven ability to   work closely with engineering teams and understand technical architecture concepts.    Strong experience with Jira, Confluence, or other Agile lifecycle tools.   Strong experience   influencing without authority in   highly   matrixed organizations.   Experience managing large-scale, multi-team technical programs   and   initiatives.    Preferred Qualifications   SAFe , PMP, ACP, CSM, or equivalent Agile/PM certifications.    E xperience with cl