Services Lead, Squash

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.   The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents a unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.   Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.  Squash Services Lead  Within this division, LA28 is looking for a Squash Services Lead. Under the authority of the Squash Sport Manager, the Squash Services Lead is responsible for the planning, organization, coordination, and management of the administrative functions of Squash at the Los Angeles 2028 Olympic and Paralympic Games.   The Squash Services Lead will need to relay and facilitate critical services for key stakeholder groups, such as athletes, World Squash and technical officials. They will also coordinate sports information with the various divisions of LA28, coordinate the recruitment of sports staff, as well as the recruitment and training of volunteers needed for competition.  Key  Responsibilities   Pre Games Responsibilities  Plan, coordinate, and be the dedicated sport contact person in organizing visits from the International Federation in coordination with the IF Services Team and Head of Competition Management.  Act as the dedicated sports contact for coordinating IF services-related matters with the International Federation, including accommodation, transportation, accreditation, and hospitality.  Advocate for and coordinate all sport stakeholders’ services including Athletes, Technical Officials, IF Staff and IF guests.  Create and ensure organized follow-up of the sharing of databases related to key topics of the Sport Delivery Plan between the International Federation and the various departments of LA28   Be the primary point of contact for NOC/NPC services teams to establish an effective communication channel in preparation for their visits and information requests.  Support the Sport Manager to ensure that all operational procedures and processes of LA28 are understood and followed.  Collaborate with the Sport Manager and the head of technical operations for the coordination of the teams and administrative operations: monitoring, updating, and sharing the database and various resource documents, planning management, and of the organization, team meetings, etc.  Work closely with the Sport Manager, the technical operations lead, the National Federation, and the LA28 Workforce team to recruit, train, and ensure the operational management of sport-specific volunteers.  Manage all other tasks and projects related to the delivery of competitions as requested by the Sport Manager.  Collaborate with the IF Services and Relations Manager to ensure sharing of information and tools with the services team and other stakeholders.  Games Time Responsibilities  Coordinate the following matters within the sport during the Los Angeles 2028 Olympic and Paralympic Games:  Services for athletes   Services for the International Federation  Services for international officials  Sport Information  Volunteers  Manage a team of full-time employees including scheduling, task delegation, training and on-site management  Manage a team of Sport Specific Volunteers including recruitment, retention, training, scheduling, recognition and task delegation  Act as point of contact with LA28 Functional areas to solve Games Time issues  Act as point of contact with the International Federation team to identify and solve Games Time issues.  Background and Requirements   Bachelor’s degree or 4+ years equivalent professional experience required  Experience in collaborating with National and International Federations and knowledge of their structure and functioning during national and international events.  Ability to demonstrate an understanding and knowledge of the operational elements required for organizing major sports events/competitions.  Experience in international sporting events.  Experience in working with an International Federation and knowledge of their structure and operation is an advantage  Experience of working with a National Sport Federation and knowledge of its structure and operation at domestic and international events is an advantage  Experience in managing a team (staff and volunteers) at major events.  Good understanding and knowledge of project management, including planning and producing tracking documents.  Ability to manage multiple projects involving numerous stakeholders.  Skills in report writing and presentation materials.  Knowledge of the Olympic and Paralympic Games as well as the specific sport’s technical requirements is an advantage.  Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, as well as Outlook, Teams, SharePoint).  Excellent level of English, both written and spoken, is essential for this position.  Long-term interest and involvement in Olympic and Paralympic sport.  Physical Requirements and Working Conditions   Available to work onsite in our Downtown Los Angeles-based office.    Ability to stand and walk conti