Shift Coordinator Fulfillment Lead
RR Donnelley · Illinois
📍 Buffalo Grove, IL, usvia smartrecruitersPosted 2026-07-23
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RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met
Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions
Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
Inspect products and/or shipments to verify conformance to specifications
Review and approve production samples, and/or shipments as necessary
Assist management with implementation of “Continuous Improvement” initiatives
Maintain records; compile standard reports, file, tabulate, and perform routine clerical tasks
When necessary, attend production meetings and/or confer with other departments to coordinate production activities
Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood
High School Diploma or GED preferred
1 or more years of experience in a manufacturing/operations environment
Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
Must have basic knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
Must have adequate oral and written communication skills to communicate effectively across departments when completing assignments
Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues
All your information will be kept confidential according to EEO guidelines.
The salary range for this role at the noted RRD location is $18.80 - $26.55/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus of $XXXX,] overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
RRD is an EEO/AA including Vets and Disabled Employer
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
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