Shipping & Receiving Officer L1 - 5302
Data centers · Chicago, IL
📍 Chicago, Illinoisvia workday
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Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
The Shipping and Receiving Security Officer is a key member of the NTT Data Center team, responsible for ensuring the secure and efficient movement of equipment and assets in and out of the facility. This role requires meticulous attention to detail, adherence to strict security protocols, and excellent organizational skills. This position will be cross trained in Security Officer responsibilities to assist as needed. The Shipping and Receiving Security Officer plays a vital role in maintaining a safe and secure environment for our data center operations.
In this role, you will be responsible for overseeing all shipping and receiving activities within the data center facility. You will inspect incoming and outgoing shipments, verify their contents, and maintain accurate records. You will work closely with internal teams and external vendors to schedule pickups, deliveries, and returns, ensuring that all transactions are handled promptly and accurately.
As a Shipping and Receiving Security Officer, you will also be responsible for monitoring the security of the shipping and receiving areas. This includes conducting regular inspections, monitoring security cameras and access control systems, and promptly responding to any security issues or breaches. You will collaborate with the data center operations team to integrate new equipment and assets seamlessly.
The role requires a strong understanding of security protocols, procedures, and best practices, as well as familiarity with inventory management systems and shipping software. Excellent communication and interpersonal skills are essential for coordinating with various stakeholders. Flexibility and the ability to work independently with minimal supervision are key, as is the physical fitness to handle the lifting and moving of heavy equipment or packages when necessary.
By joining the NTT GDCA team as a Shipping and Receiving Security Officer, you will contribute to the overall security and success of our data center operations. Your attention to detail, commitment to following protocols, and ability to maintain a secure environment will play a crucial role in safeguarding our valuable assets and ensuring the smooth flow of equipment and supplies in and out of the facility.
What we are looking for
The working schedule for this position is Monday through Friday 7am - 3:30pm.
Essential Duties & Responsibilities
Oversee all shipping and receiving activities within the data center facility, ensuring the accurate and timely movement of equipment, supplies, and assets.
Inspect incoming and outgoing shipments for compliance with established security protocols and procedures.
Verify the contents of shipments against packing lists or purchase orders, ensuring accuracy and completeness.
Maintain accurate records of all incoming and outgoing shipments, including tracking numbers, delivery dates, and other relevant information.
Coordinate with internal teams and external vendors to schedule pickups, deliveries, and returns.
Collaborate with the data center operations team to ensure the smooth integration of new equipment and assets into the facility.
Conduct regular inspections of shipping and receiving areas to identify and address any security vulnerabilities or risks.
Monitor security cameras and access control systems to prevent unauthorized access and ensure the safety of personnel and equipment.
Respond to and resolve any shipping or receiving issues or discrepancies promptly and effectively.
Investigates and reports fires, evacuations, hazardous situations and/or other facility related incidents.
Responsibilities include crowd control and assisting emergency management departments.
Responds to all requests for assistance requested by Security Management; complete various company or client assignments as required.
Investigates security incidents, interview witnesses, collect and preserve evidence, and provide detailed reports to management.
Assist in the development and implementation of security policies, procedures, and training programs related to shipping and receiving operations.
Stay updated on industry best practices and emerging trends in data center security to enhance existing processes and protocols.
Note that this list is not exhaustive, and other duties and responsibilities may be assigned as needed to fulfill the requirements of the role.
Knowledge, Skills, and Abilities
Proven experience in shipping and receiving operations, preferably within a data center or a high-security environment.
Strong knowledge of security protocols, procedures, and best practices.
Working knowledge of MS Office and Data Entry.
Familiarity with inventory management systems and shipping software.
Strong organizational and multitasking skills to handle multiple shipments and tasks simultaneously.
Effective communication and interpersonal skills to collaborate with internal teams and external vendors.
Excellent attention to detail and the ability to identify and resolve discrepancies.
Ability to work independently with minimal supervision and make quick decisions in high-pressure situations.
Proficient in using security technology such as access control systems and security cameras.
Ability to operate hand and power tools as necessary.
Experience using a forklift.
Education and Experience
High school diploma or equivalent; additional certification in security management or related field preferred. Associated degree in related field preferred, or three (3)
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