SOC Manager

Position Description Valiant Solutions is seeking a SOC Manager  to join our rapidly growing and innovative cybersecurity team! The SOC Manager leads the daily operations of the Security Operations Center and owns the end-to-end incident response mission for the client enterprise. This role directs Tier 1, Tier 2, and Tier 3 analysts across a 24x7x365 coverage model, sets the shift schedule, and ensures the SOC has the people, procedures, and tools in place to triage alerts. The SOC Manager owns the SOC documentation, including Standard Operating Procedures, Playbooks, and the Concept of Operations, and ensures that every incident is handled in compliance with NIST SP 800-61 and client incident-response SOPs. The SOC Manager coordinates containment, eradication, and recovery actions across SOC, engineering, and partner SOC teams, manages the SIEM notable events dashboard, and maintains the partner and Cloud Service Provider call tree that drives stakeholder notification during an incident. Named one of the Best Places to Work in the Washington DC area for 12 consecutive years , Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now! Location: The SOC Manager will primarily work remotely but should be prepared to report on-site in the Washington, DC Metro area as needed. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.  Eligibility Requirements: U.S. Citizenship is required due to federal contract obligations, along with the ability to successfully pass a federal background investigation . Required Experience: 8+ years of Information Technology experience, with at least four years dedicated to incident response. At least one of the following certifications: GCIH, GCFA, or GREM. Equivalent industry incident response certifications, such as CISSP, CISM, or CySA+, MAY be considered. Experience with SIEM, SOAR, EDR, CDM, and malware analysis. Demonstrated experience managing a Security Operations Center, including overseeing complex systems, multi-tier analyst teams, and 24x7x365 coverage models. Hands-on experience with SIEM, SOAR, and EDR platforms, including building and tuning notable event dashboards, correlation content, and automated response playbooks. Experience with Continuous Diagnostics and Mitigation (CDM) data feeds and the integration of CDM telemetry into SIEM for centralized visibility. Working knowledge of malware analysis workflows, including triage, sandbox detonation, and coordination with Tier 3 reverse engineering resources. Strong working knowledge of enterprise operating systems (Windows, Linux) and networking concepts, including TCP/IP, DNS, routing, firewalls, and proxy architectures. Hands-on experience with AWS native services and tools, including CloudTrail, GuardDuty, Security Hub, VPC Flow Logs, and IAM, in support of cloud incident detection and response. Working knowledge of NIST SP 800-61 (Computer Security Incident Handling Guide) and the ability to align SOC operations and reporting to its four-phase model. Familiarity with the MITRE ATT&CK framework and experience applying it to detection coverage assessments and post-incident reviews. Experience building and maintaining shift schedules, call trees, and stakeholder notification procedures that meet contractual notification timelines. Experience leading post-incident reviews, root cause analysis, and lessons-learned sessions, and translating findings into updated SOPs and playbooks. Strong written and verbal communication skills, including the ability to brief incident  Required to obtain and maintain a Non-Sensitive / High Risk (Public Trust) security clearance at the Tier 4/6c level. Must be available to support 24x7x365 SOC coverage, including on-call response and on-site presence at client Headquarters in Washington, DC as needed. Responsibilities: Manage daily SOC activities, including building and maintaining shift schedules that sustain 24x7x365 coverage and ensure adequate staffing across Tier 1, Tier 2, and Tier 3 functions. Maintain all SOC documentation, including Standard Operating Procedures, Playbooks, and the SOC Concept of Operations, reviewing and updating them on the cadence required by the client SOC CONOPS. Manage Tier 1, Tier 2, and Tier 3 incident response operations, including alert triage, escalation, in-depth analysis, and advanced forensics. Coordinate containment, eradication, and recovery activities across SOC analysts, engineering teams, system owners, and partner SOCs. Lead post-incident reviews and root cause analysis sessions, document findings, and translate lessons learned into updates to playbooks, detection content, and SOPs. Ensure all incident response activities comply with NIST SP 800-61 and client incident response SOPs, and that reporting timelines are met. Manage the SIEM notable events dashboard, including reviewing detection coverage, false-positive rates, and analyst workload, and direct tuning activities to improve signal quality. Maintain the shift coverage schedule and ensure handoff procedures preserve situational awareness across rotations. Maintain the SOC call tree, including contact information for all partner organizations, Cloud Service Providers, and client stakeholders, and validate the call tree at least quarterly. Serve as the primary escalation point for high-severity incidents and lead cross-team coordination during active response. Track and report SOC performance metrics, including mean time to detect, mean time to respond, ticket volume by tier, and escalation rates, and present them to client SOC leadership. Coordinate with the Cyber Threat Intelligence and Cyber Hunt teams to incorporate new threat indicators and detection logic into SOC operations. Sup