Social Media Manager II

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Enterprise Strategy Define and continuously evolve a multi-year, enterprise social media strategy aligned to nVent’s business priorities, growth objectives, and brand positioning Establish a clear governance model across enterprise, segment, and executive channels, ensuring consistency while enabling scalability Anticipate digital, cultural, and platform trends, translating them into forward-looking strategies and competitive advantage Lead integrated campaign planning, ensuring social Program Leadership & Strategic Direction Own the end-to-end social media program, setting direction for content ecosystems, channel strategies, and audience engagement frameworks Architect audience-first strategies grounded in segmentation, customer insight, and social listening intelligence Oversee enterprise and segment content direction, ensuring a consistent, differentiated voice that supports the broader nVent narrative Guide adoption of new formats (e.g., short-form video, real-time storytelling) and scalable content models Executive Counsel & Influence Serve as a strategic advisor to ELT members, senior leaders and segment marketers, providing guidance on executive visibility, thought leadership, and platform engagement Translate complex social and reputational dynamics into clear, actionable insights for leadership decision-making Shape how nVent executive leaders show up externally, aligning executive presence with enterprise priorities and brand positioning Data, Insights & Business Impact Define enterprise-level KPIs tied to reputation, engagement, audience growth, and business outcomes; lead all measurement and reporting Move beyond reporting to deliver insight-driven recommendations that influence strategy, investment decisions, and campaign optimization Leverage advanced analytics and social listening tools to identify risks, opportunities, and emerging narratives Reputation Management & Governance Establish enterprise standards for community engagement, escalation protocols, and risk mitigation Proactively monitor and assess reputational risk across channels; lead social response strategies in coordination with crisis communications Develop and enforce governance frameworks for sensitive communications (earnings, regulatory disclosures, major announcements) Leadership & Cross-Functional Partnership Lead and direct external agencies and partners, setting clear expectations tied to strategic outcomes Partner closely with PR, content, integrated marketing, HR, and Investor Relations to build cohesive, multi-channel narratives Influence cross-functional teams to ensure alignment, consistency, and maximum amplification of enterprise stories Foster Innovation Lead the evolution of social capabilities at nVent, including tools, processes, and operating models Champion responsible use of AI and automation to scale content, insights, and workflows while ensuring governance and quality Test and scale new approaches across platforms, influencers, and paid social to drive continuous improvement YOU HAVE: Education: Bachelor’s degree in Communications, Marketing, Public Relations, or a related field Experience: 7–10+ years in social media, digital marketing, corporate communications, or public relations, with demonstrated experience leading enterprise-level strategy and programs Strategic Leadership: Proven ability to define long-term vision and translate business objectives into integrated, scalable social strategies Executive Influence: Experience advising and supporting senior leaders or executives on external presence and communications strategy Analytical Acumen: Deep expertise in social analytics, listening tools, and performance measurement, with ability to connect insights to business impact Content & Brand Leadership: Strong editorial judgment and storytelling capabilities with a refined understanding of brand voice and narrative development Cross-functional Leadership: Demonstrated ability to lead through influence across global, matrixed organizations WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented O