Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! At Cint, our Demand Integrations team serves as the high-velocity technical bridge between our global strategic clients and our internal R&D organization. We are looking for a Senior Lead Integration Specialist to own a complex portfolio of at least 10+ high-profile global client accounts, acting as their primary technical advisor and escalation endpoint. This is a hybrid profile: you will spend 50% of your day deep in system metrics and system logs executing platform-to-platform integrations, and 50% managing complex client lifecycles, project timelines, and cross-functional internal stakeholders across Product, Engineering, and Commercial business units. What You Will Do Technical Portfolio Orchestration: Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s REST APIs for enterprise global partners simultaneously. Log Diagnostics & Performance Triage: Act as a technical "Log Detective." Use observability tools (Grafana, Kibana, OpenSearch) to monitor integration health, isolate API bottlenecks, and execute data-backed performance optimizations. Strategic Escalation & Ownership: Serve as the ultimate regional escalation point for demanding customer scenarios, managing high expectations and tight timelines under pressure. Team Multiplication & Leadership Track: Provide framework guidance and priority management across a distributed team of 7 consultants spanning 3 time zones; this role holds a flexible trajectory toward formal team leadership and management. API Advocacy: Review external partner documentation to assess architectural complexity, translating client business needs into product features or product bug escalations back to internal software engineering teams. Tech Stack You Will Governance Advanced REST APIs (Advanced platform-to-platform implementation & troubleshooting) Testing & Development: Postman, Bruno, Git/GitHub Observability Architecture: Grafana, Kibana, OpenSearch, Omni Data & Systems: SQL, Linux environment Who You Are Global Communicator: Fluent, confident English (written and spoken) capable of negotiating technical timelines with EMEA/US internal leadership and external clients daily. Proven Integration Footprint: Deep, hands-on experience implementing, troubleshooting, and stabilizing enterprise-level REST APIs (B2B SaaS lifecycle preferred). Priority Architecture: Exceptional workload management skills with a verifiable history of balancing technical execution with client management without drop-off. Latent Leader: Experience or strong aptitude for mentoring junior consultants, designing contingency workflows, and maintaining efficient transparency across engineering teams. Bonus Points: Bachelor’s degree in Computer Science, IT, or Engineering, or hands-on capability in at least one scripting language (Python, JavaScript/Node.js, or Go). Bonus Points If You Have  Bachelor’s degree. (Business administration, information technology, Market Research, computer science, information technology, engineering or related discipline preferred) or equivalent technical experience Familiarity with internet protocols and API frameworks, as well as at least one programming language (Python, JavaScript/ Node.js , and/or Go) Awareness of modern software development methodologies, with emphasis on application architecture and API infrastructure #LI-JM1 #LI-Remote  Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders. Innovation is in our blood We’re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life. We do what we say We’re accountable for our work and actions Excellence comes as standard We’re open, honest and kind, always. We are caring We learn from each other’s experiences Stop and listen; every opinion matters We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com) Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our  AI usage guide .