Strategy & Consulting | Management Consultant (Talent & Workforce Transformation) - Public Service
Zenta Group Co Ltd
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In Accenture, within the Strategy & Consulting – Global Network area, we work with leading global clients to design and implement strategies that drive transformation and sustainable growth. As part of our team, you will collaborate on projects that combine innovation, deep analysis, and strategic execution, helping organizations tackle their most complex challenges.
🏢 ¡Work with purpose. Make your vision come true!
Our Public Service practice partners with state and local governments, public agencies, and nonprofit organizations across the United States and Canada to deliver mission-driven transformation. We help public sector and social impact organizations modernize their workforce, strengthen organizational capabilities, and navigate complex change — from technology adoption and service delivery redesign to workforce planning and structural transformation. Our work directly impacts the communities, residents, and beneficiaries these organizations serve.
As a Talent & Workforce Transformation Consultant within our Public Service practice, you will support state and local government agencies and nonprofit organizations in navigating complex, large-scale organizational change. Your work will span the full spectrum of talent and workforce transformation — change management and technology adoption, platforms training and capability building, workforce planning, and organizational design — helping public sector clients define their target state, build workforce readiness, and achieve lasting mission outcomes.
KEY RESPONSIBILITIES 💥
As a a Talent & Workforce Transformation Consultant, y ou’ll participate in any of the following projects with the responsibilitie s listed in each case.
Change Management & Adoption
Help develop and execute change initiatives that enable state, local, and nonprofit clients to successfully transition to their target operating state.
Shape the change vision and define the change acceptance strategy in collaboration with government executives, agency leadership, and community-facing stakeholders.
Define appropriate change initiatives — including the skills, structures, tools, and support mechanisms — needed to manage organizational change within public sector constraints and governance requirements.
Develop metrics and progress dashboards to measure transition adoption and determine appropriate corrective actions.
Monitor and evaluate change management effectiveness, adjusting approaches to achieve desired outcomes within public sector delivery cycles and budget structures.
Platforms Training & Capability Building
Design and execute training strategies — including "train the trainer" programs — to ensure effective knowledge transfer across government employees, agency staff, and nonprofit teams.
Drive upskilling of client technical and business staff to enable successful adoption of new government platforms, digital services, and enterprise technologies (e.g., Salesforce, Workday, ServiceNow, ERP systems).
Develop and manage communication plans aligned to public sector transparency requirements, multi-stakeholder environments, and constituent impact considerations.
Support the establishment of a Change Center of Excellence ( CoE ) within client agencies, advising on governance structures, change playbooks, and delivery execution.
Workforce Planning & Organizational Design
Execute workforce planning activities including skills gap analysis, role mapping, headcount modeling, and talent supply/demand assessments across civil service or nonprofit workforce structures.
Support organizational design engagements by documenting current-state agency structures, defining future-state operating models, and enabling role clarity across departments and programs.
Collaborate with HR, operations, and program leadership to identify workforce impacts driven by technology adoption, legislative mandates, or restructuring initiatives.
Execute business readiness activities — including scorecards, checklists, and iterative deployment support — tailored to the phased delivery cycles common in government transformation programs.
Work across impacted stakeholder groups including government unions, community organizations, elected officials, and cross-agency partners to activate a culture of change and reduce change fatigue.
Client Environment
You will work with clients across a range of public sector and social impact contexts, including:
State government agencies (health and human services, transportation, revenue, education, justice, labor).
Local governments (municipalities, counties, regional authorities) in the US and Canada.
Public utilities, transit authorities, and government-owned enterprises.
Nonprofit organizations and social sector entities delivering government-funded or community programs across North America.
Cross-jurisdictional initiatives involving federal-provincial/state-local coordination in Canada and the US.
A Unique Workplace – Discover the Benefits We Have for You
🍔 PedidosYa credits
🏥 Swiss Medical health insurance – fully covered for you and your immediate family
🔌 Connectivity and electricity reimbursement
🏋️♂️ VIP Gym Pass – 100% covered
📆 Days off starting from your first year of service
🌴 Flexible holidays
⏰ Flexible work shifts
🎓 Bonus for higher education certifications
🎉 Day off on your birthday
💰 Performance bonuses
👶 Extended maternity & paternity leave
🧸 Daycare reimbursement
➕ And many more!
🏢 We have offices available in CABA, Córdoba, Mar del Plata, Rosario, Salta, and Mendoza! And if you’re located in other provinces, our positions are remote, so you can work from home! 🌎
📌 REQUIRED CALIFICATIONS
Bachelor's degree in Public Administration , Business Administration, Human Resources, Organizational Psychology, or a related field.
Proven e xp
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