Supervisor, Non-Sterile Compounding

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together. POSITION SUMMARY The Supervisor, Non-Sterile Compounding leads daily production across hazardous and non-hazardous non-sterile compounding operations, ensuring safe, compliant, and efficient delivery of high-quality medications that directly support patient outcomes and organizational growth. This role owns frontline execution, workforce performance, process discipline, equipment readiness, and regulatory compliance while partnering cross-functionally to optimize throughput, quality, and continuous improvement. Leveraging AI as a force multiplier, the supervisor accelerates decision-making, strengthens production visibility, enhances documentation quality, predicts operational risks, and improves execution at scale. Operating within Empower's hyper-growth, highly regulated 503A and 503B environment, this leader consistently demonstrates strategic thinking, execution rigor, learning agility, operational excellence, accountability, and an unwavering commitment to safety, quality, innovation, and continuous improvement. RESPONSIBILITIES Operational Leadership Production Leadership : Direct daily hazardous and non-hazardous non-sterile compounding activities by coordinating personnel, production schedules, materials, and equipment to consistently achieve safety, quality, delivery, and productivity objectives. Utilize AI-enabled production analytics to identify bottlenecks, optimize resource allocation, anticipate workflow disruptions, and improve operational performance while maintaining compliance with established procedures and regulatory expectations. Execution Oversight : Supervise compounding technicians through proactive floor leadership, ensuring adherence to master batch records, standard operating procedures, Good Documentation Practices, and established production priorities. Apply AI-assisted workflow monitoring and performance insights to improve execution consistency, reduce variability, strengthen accountability, and enhance overall manufacturing effectiveness across multiple production activities and shifts. Resource Coordination : Coordinate staffing, equipment utilization, production sequencing, and material availability to maximize throughput while maintaining operational flexibility within a rapidly expanding manufacturing environment. Leverage predictive AI insights to improve labor planning, identify scheduling conflicts, forecast capacity constraints, and support timely delivery of customer commitments without compromising safety or product quality. Quality and Compliance Compliance Excellence : Ensure full compliance with applicable USP standards, FDA regulations, DEA requirements, OSHA expectations, Texas State Board of Pharmacy regulations, and internal quality systems governing non-sterile compounding operations. Employ AI-enabled compliance monitoring and documentation review to strengthen audit readiness, improve inspection outcomes, identify emerging risks, and sustain operational excellence within a highly regulated environment. Quality Assurance : Promote a culture where product quality, documentation accuracy, and patient safety remain uncompromised throughout every stage of compounding and packaging operations. Utilize AI-driven trend analysis to detect recurring deviations, strengthen root cause investigations, prioritize corrective actions, and continuously improve process capability while reinforcing disciplined execution across the production organization. Risk Management : Identify operational, quality, equipment, and compliance risks before they impact production by leading investigations, implementing corrective and preventive actions, and reinforcing sustainable process improvements. Apply AI-supported predictive analytics to recognize patterns, prioritize mitigation activities, improve decision quality, and strengthen organizational resilience within complex manufacturing operations. People and Performance Team Development : Recruit, coach, mentor, and develop high-performing compounding technicians while fostering accountability, collaboration, engagement, and continuous learning. Utilize AI-supported learning platforms and performance insights to personalize development opportunities, accelerate competency growth, identify skill gaps, and prepare employees to excel within Empower's fast-paced, high-performance operating