Surety Account Manager

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Responsibilities Serve as a primary point of contact for clients, responding to bond-related inquiries and requests, including contract documents, bond forms, rating questions, billing matters, and other surety needs. Establish and maintain strong relationships with clients and surety carrier representatives to support the ongoing administration of client bond programs. Coordinate with surety company representatives to manage transactional activities, including premium billings, rating issues, contract documents, bond forms, bid results, and bond execution. Prepare client-specific documentation, including Prequalification Letters, Affidavits, and Bond Authentication Forms. Process bond-related billing transactions and partner with the Accounting team to ensure accurate and timely invoicing. Maintain electronic client files and documentation within agency management systems, including SuretyWave and Applied Epic. Manage multiple priorities while ensuring accuracy and timely completion of work in a deadline-driven environment. Deliver exceptional customer service and support to both internal and external stakeholders. Pursue ongoing professional development to enhance industry knowledge and technical expertise. Job Requirements New Jersey Insurance License or the ability to obtain one upon hire. Strong verbal and written communication skills. Strong organizational, analytical, and problem-solving abilities. Ability to understand and apply arithmetic concepts. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. Ability to work effectively in a fast-paced, deadline-driven environment. Strong commitment to customer service and relationship management. Education/Experience High School Diploma or equivalent required. 3-5 years of surety experience required. Brokerage and/or underwriter experience preferred. Base Pay + Commission #LI-SS1 Pay Details: The base compensation range for this position is $85,000 - $100,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected] . Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy . Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice . Welcome, your new opportunity awaits you.