System Operator

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need   Symbotic   is currently seeking a talented   Automat ion   System Operator   who would   be responsible   for   monitoring   the operation of our automated material handling system, while coordinating on-site troubleshooting efforts   and escalating complex issues to internal subject matter experts.     What we do   The system operator is part of the site operations team, which is part of the   Customer Operations organization. The Customer   Operations   organization   is responsible for   leading   the day-to-day operations   of   Symboti c’s   robotic material handling system.   The Customer Operations organization drives operational excellence   by engaging and partnering with our onsite customers to drive best-in-class qualit y,   saf ety   and system performance.       What   you’ll   do   Ensure that the safety commitments in compliance with OSHA,   Symbotic , and our customers’ processes and procedures are met daily.   Monitor system performance and availability of both personnel and automated robotic vehicles.   Work with   customer   to schedule and produce orders and receive inventory.   Troubleshoot system stoppages and   determine   best   course of action to   maintain   system up-time.   Effectively communicate and troubleshoot software issues with off-site   Symbotic   software engineers and on-site management team.   Operate system via custom GUI. Ensure safe and proper operation of   system .   Plan daily activities and coordinate system maintenance with maintenance personnel and Automation Manager based upon daily needs of warehouse operations.   Maintain   accurate   logs of major events. Become   the   on-site software expert with an excellent understanding of system interrelations and consequences.   Assess   cause   of automated robotic vehicle failure,   examine log files and take detailed notes   and alert service personnel.   Assist   and train other automation team operators in troubleshooting and repairs of any equipment as   required , consistent with level of experience and training.   Communicate with tier support to drive system production.   Other duties as assigned by leadership.   What   you’ll   need   Minimum of   3 years in a computer or automation environment desired.   Ability to direct and guide   employees   daily standard work.   Effective detail-oriented communicator.   A desire to learn new equipment and   assist   team members as needed.   Takes   critical feedback and recognition positively.   Ability to   multi-task   and perform multiple job functions at once.   A high sense of urgency.   Must be literate, written and verbal, in English Language.   Our   Environment       There will be steep stairs to climb into the structure.       You will regularly be near railings that are high off the ground.       Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.       If the site location is   in   construction, you will   be required   to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harn ess ).       Frequent ability to   safely and efficiently lift items weighing   up to 50lbs and move items weighing up to 80lbs.      Stand/walk for up to 10-12 hours and is   frequently   required   to walk and reach with hands and arms.       The employee   is routinely required to   work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl.       Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must   comply with   all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.        #LI-IB1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit  www.symbotic.com . We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.  We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.  The base range for this position in the posted location is $24.50 - $30.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation pack